LensCrafters 2008 Annual Report Download - page 47

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GROUP WORKFORCE
Luxottica Group employees as of December 31, 2008 totaled 60,975, of whom 69% were engaged in the
retail distribution segment, 22.5% in the wholesale distribution segment and 8.2% at Oakley. Corporate
central services employs 0.3% of the Group’s total workforce.
On a regional basis, 64% of employees are in North America, 15.5% in Europe, 18.8% in the Asia-Pacific
region and 1.5% in other geographical regions.
Business area Headcounts
Retail 42,043
Wholesale 13,766
Oakley 4,982
Milan headquarters 184
Total 60,975
Geographical region Headcounts
Europe 9,423
North America 39,003
Asia Pacific 11,454
ROW 911
Milan headquarters 184
Total 60,975
ROW includes Russia, Middle East, South Africa, Latin America
ORGANIZATIONAL DEVELOPMENT
Of the organizational development initiatives completed in 2008, special mention must be made of the
successful integration of the wholesale commercial organizations of Luxottica and Oakley and the set up
of a pan-European organization based in Zurich to manage Oakley’s diversified businesses.
The wholesale distribution segment completed a number of initiatives aimed at penetrating new, high-
growth markets. In China, India and the Middle East, the marketing and sales organization was upgraded;
in South Africa, the wholesale team is now ready to take up new business opportunities arising from the
2010 World Cup (football); and in Europe, Luxottica UK successfully completed its integration of the sales
organizations of Sunglass Hut and David Clulow and the creation of shared service structures for the
wholesale and retail businesses.
One of the most significant projects aiming to recover organizational competitiveness was the radical
review of central service structures in North America and the creation of marketing and sales structures
serving the main retail chains (LensCrafters, Pearle Vision, Sunglass Hut and the licensed brands). No less
significant were the measures taken in production facilities to introduce management systems designed
to achieve greater organizational flexibility and continual improvement of product quality.
HUMAN RESOURCES