Cincinnati Bell 2013 Annual Report Download - page 92

In 2013, the Company’s revenue mix was 63% to business customers and 37% to residential customers. By
comparison, the Company’s 2012 revenues were comprised of 62% to business customers and 38% to residential
customers, excluding CyrusOne. If our Wireless segment were also excluded, our revenue mix would be 72% to
business customers and 28% to residential customers in 2013, and strategic revenues would account for 35% of
our total revenue. During 2013, strategic Wireline revenue accounted for 35% of total Wireline revenue
compared to 28% in 2012. Strategic IT Services and Hardware revenue totaled 34% of total IT Services and
Hardware revenue in 2013 compared to 35% in 2012.
The Company’s mix of customer demand for Wireless services is trending toward more data services and
less voice services. For 2011, Wireless service revenues were comprised of 68% voice services and 32% data
services. By 2013, revenue from data services was 40% of total Wireless service revenues, an 8 point increase
from 2011.
The Company has receivables with one large customer that exceed 10% of the Company’s outstanding
accounts receivable balance at December 31, 2013 and 2012.
Employees
At December 31, 2013, the Company had approximately 2,900 employees, and approximately 30% of its
employees are covered under a collective bargaining agreement with the Communications Workers of America
(“CWA”), which is affiliated with the AFL-CIO. This agreement expires on August 9, 2014.
Website Access and Other Information
The Company is an Ohio corporation and was incorporated under the laws of Ohio in 1983. Its principal
executive offices are at 221 East Fourth Street, Cincinnati, Ohio 45202 (telephone number [phone] and
website address http://www.cincinnatibell.com). The Company files annual, quarterly and current reports, proxy
statements and other information with the Securities and Exchange Commission (the “SEC”) under the Exchange
Act of 1934 (the “Exchange Act”). These reports and other information filed by the Company may be read and
copied at the Public Reference Room of the SEC, 100 F Street N.E., Washington, D.C. 20549. Information about
the Public Reference Room may be obtained by calling the SEC at 1-800-SEC-0330. The SEC also maintains an
internet site that contains reports, proxy statements, and other information about issuers, like the Company,
which file electronically with the SEC. The address of that site is http://www.sec.gov. The Company makes
available its reports on Form 10-K, 10-Q, and 8-K (as well as all amendments to these reports), proxy statements
and other information, free of charge, at the Investor Relations section of its website.
Executive Officers
During 2013, the Company experienced relatively significant changes within the executive leadership team.
Refer to Part III, Item 10. “Directors, Executive Officers and Corporate Governance” of this Annual Report on
Form 10-K for information regarding executive officers of the registrant.
Business Segment Information
The amounts of revenue, intersegment revenue, operating income, expenditures for long-lived assets, and
depreciation and amortization attributable to each of the Company’s business segments for the years ended
December 31, 2013, 2012, and 2011, and assets as of December 31, 2013 and 2012 are set forth in Note 15 to the
consolidated financial statements.
Item 1A. Risk Factors
In addition to the other information contained in this Form 10-K, the following risk factors should be
considered carefully in evaluating us. Our business, financial condition, liquidity or results of operations could be
materially affected by any of these risks.
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Form 10-K Part I Cincinnati Bell Inc.