Estee Lauder 2009 Annual Report Download - page 67

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Please find page 67 of the 2009 Estee Lauder annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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66
As we continue to implement our new corporate strategy, outlined in the Annual Report pages, our commit-
ment to the environment and the communities we work with will become even more important to our
busi ness. We will continue to learn from the best practices of our brands and employees to unite and
strengthen our efforts across brands, regions and functions as we strive to:
• Provide consumers with innovative cosmetic products of the highest quality
• Deliver outstanding service by treating each individual as we ourselves would like to be treated
• Create an environment that fosters personal growth and well-being
• Build partnerships with our suppliers, retailers and colleagues based on fairness and trust
• Pursue profi t, but never at the expense of quality, safety, service or reputation
• Eliminate waste and reduce ineffi ciencies in order to provide maximum value to our customers
and consumers
• Be responsible citizens in every community we serve
We are proud of the progress we have made to date and we recognize that we have opportunity for growth.
We are committed to constantly improving our results.
OUR GOALS
At The Estée Lauder Companies we are committed to continuously improving our performance and our
communication of achievements and challenges to our many stakeholders around the globe. Toward that
end, and as part of our larger corporate strategy, we have identifi ed the following preliminary goals
and objectives: