UPS 2006 Annual Report Download - page 20

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• We provide a broad range of transportation solutions to customers worldwide, including air, ocean and
ground freight, as well as customs brokerage and trade and materials management. We provide
standardized service, information technology systems and specialized distribution facilities and services
adapted to the unique supply chains of specific industries such as healthcare, technology, and consumer/
retail.
• We offer a portfolio of financial services that provides customers with short-term and long-term
financing, secured lending, working capital, government guaranteed lending, letters of credit, global
trade financing, credit cards and equipment leasing.
Leverage Our Leading-Edge Technology. Our goal is to provide our customers with easy-to-use, flexible
technology offerings that streamline their shipment processing and integrate critical transportation information
into their business processes, helping them create supply chain efficiencies, improve their cash flows and better
serve their customers. Our leading-edge technology has enabled our e-commerce partners to utilize UPS
capabilities within their products by integrating UPS shipping and visibility functionality.
Pursue Strategic Acquisitions and Global Alliances. Strategic acquisitions and global alliances play a
significant role in spurring growth. We look for opportunities that:
• complement our global package business;
• build our global brand;
• enhance our technological capabilities or service offerings;
• lower our costs; or
• expand our geographic presence.
Products and Services
Domestic Package Products and Services. Throughout our history, we have been engaged in the delivery
of packages traveling by ground transportation. We expanded this service gradually, and today our standard
ground service is available to every address in the 48 contiguous United States. With the addition of Hawaii and
Alaska, we were the first to reach every address in all 50 states. We handle packages that weigh up to 150 pounds
and are up to 165 inches in combined length and girth. We offer same-day pickup of air and ground packages. In
2006, we made the most significant upgrade ever to our U.S. ground package delivery network, accelerating the
transit times for more than a half-million packages nationwide by one day or more.
In addition to our standard ground delivery product, UPS Hundredweight Service®offers guaranteed, time-
definite service to customers sending multiple package shipments having a combined weight of 200 pounds or
more, or air shipments totaling 100 pounds or more, addressed to one recipient.
We provide domestic air delivery throughout the United States. UPS Next Day Air®offers guaranteed next
business day delivery by 10:30 a.m. to 75% of the United States population and delivery by noon to areas
covering an additional 15% of the population. We offer Saturday delivery for UPS Next Day Air shipments for
an additional fee. In 2006, we accelerated the guaranteed commit time for our UPS 2nd Day Air A.M.®delivery
service to 10:30 a.m. from 12 p.m. and added a Saturday delivery option for UPS 2nd Day Air®.
Additional products and services, such as UPS CampusShip, Consignee Billing, Quantum View Manage,
Delivery Confirmation and UPS ReturnsSM, are available to customers who require customized package
distribution solutions.
International Package Products and Services. We deliver international shipments to more than 200
countries and territories worldwide, and we provide delivery within one to two business days to the world’s
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