UPS 2006 Annual Report Download - page 13

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EMPLOYEES:
We respect and value the individual.
• We encourage a spirit of teamwork.
• We promote from within.
• We help people to develop themselves.
• We place great value on diversity.
CUSTOMERS:
We believe that enabling our customers to succeed
and grow is central to the success of UPS.
• We treat each customer as our only customer.
• We never promise more than we can deliver,
and we deliver on our promises.
SHAREOWNERS:
We sustain a fi nancially strong company.
• We manage assets wisely.
• We emphasize the “long term” in strategy
development and decision-making.
• We emphasize long-term returns to
our shareowners.
OWNERSHIP PHILOSOPHY:
We encourage ownership of our company by
our employees.
• Having a personal stake in the company causes
employees to think like owners and work like
partners. Employee ownership creates a sense
of teamwork, and strengthens and preserves
our values.
• It is our goal to have employees share in the
success
of the company through various
plans to reward and encourage participation
as shareowners.
SUSTAINABILITY:
We operate our business by maintaining a balance
between economic success, social responsibility,
and environmental stewardship.
• We believe our economic well-being benefi ts
society by providing good wages, paying taxes,
and practicing philanthropy.
• We encourage community involvement and
volunteerism by our employees.
• We proactively employ solutions that minimize
the impact of our business on the environment.
UPSUPS founder, founder, Jim Jim Casey, Casey, established established principles principles and and values values that that are are part part of of the the fabric fabric of of our our business. business.
ForFor 100 100 years, years, his his legacy legacy of of honesty, honesty, quality, quality, and and integrity integrity are are principles principles and and values values that that have have remained remained
constantconstant and and have have been been integral integral to to our our success. success.
Our corporate sustainability report can be found at
www.sustainability.ups.com.
Our Code of Business Conduct is available at
www.shareholder.com/ups.
UPSUPS BUSINESS BUSINESS PHILOSOPHY PHILOSOPHY
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