Quest Diagnostics 2009 Annual Report Download - page 6

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During 2009 we introduced several new services, includ-
ing Care360 Mobile, which enables doctors to check test
results and prescribe drugs electronically from their
Apple® iPhone™ or iPod touch®. Over the course of the
year, subscriptions to our ePrescribing solution more
than doubled. As we exited the year, physicians were
ordering prescriptions at a rate of more than 12 million
drugs a year, nearly triple the rate at the end of 2008.
Small physician practices provide the vast majority of
healthcare in the U.S. We are uniquely positioned to
help small physician practices embrace the benefits of
electronic connectivity. Care360 is modular, designed
with the needs of small-practice physicians in mind.
Whether they are considering ePrescribing, mobility
or our recently launched Care360 EHR (electronic
health record), physicians can adopt features at their
own pace, without a large up-front capital cost or hav-
ing to worry about changing their office work flow.
EMPOWERING PATIENTS
TO MANAGE THEIR HEALTH
We are also using our expertise in healthcare IT to
empower patients to take control of their health and
manage their personal health information. We are
working with leading patient-based web sites, including
Keas™, Google Health, and Microsoft® HealthVault, to
enable people to manage their lab results and other
health information in their personal health record.
For more than five years, we have encouraged our own
employees to take control of their health through our
HealthyQuest employee wellness program, which
provides our Blueprint for Wellness™ health risk assess-
ment and incentives to adopt healthier lifestyles. We are
proud that this and other initiatives have enabled us to
receive the National Business Group on Health’s “Best
Employers for Healthy Lifestyles” Platinum recognition
and the CEO Roundtable on Cancer’s CEO Gold
Standard™ accreditation.
POSITIONED FOR
FUTURE GROWTH
As we go to press, Congress has just passed healthcare
reform. This will expand access to quality healthcare to
millions and help Americans to focus more on wellness
and prevention. We believe these changes are positive
for the diagnostic testing industry.
We are the leader in our industry. This is a responsibil-
ity we take very seriously. Our 43,000 employees are
focused on serving patients and finding new ways to
improve health outcomes. Their commitment, dedica-
tion and creativity are the reasons I am confident about
our future.
Our employees are also the reason we were recognized
for the third straight year by Fortune Magazine as one
of the World’s Most Admired Companies.
Thank you for your continued support and confidence
in Quest Diagnostics.
Take care,
Surya N. Mohapatra, Ph.D.
Chairman, Chief Executive Officer and President
Quest Diagnostics Incorporated
Quest Diagnostics 2009 Annual Report page 4