Oracle 2009 Annual Report Download - page 132

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Table of Contents
ORACLE CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
May 31, 2010
The software license updates and product support line of business provides customers with rights to unspecified software product upgrades and maintenance
releases, internet access to technical content, as well as internet and telephone access to technical support personnel during the support period.
The hardware systems products line of business consists primarily of computer server and storage product offerings. Most of our computer servers are based on
our SPARC family of microprocessors and on Intel Xeon microprocessors. Our servers range from high performance computing servers to cost efficient,
entry-level servers, and run with our Solaris Operating System, Linux and certain other operating systems environments. Our storage products are designed to
securely manage, protect, archive and restore customers’ data assets and consist of tape, disk and networking solutions for open systems and mainframe server
environments. Customers that purchase our hardware systems products may also elect to purchase our hardware systems support offerings. Our hardware systems
support offerings provide customers with software updates for the software components that are essential to the functionality of our hardware systems and
storage products and can include product repairs, maintenance services, and technical support services.
The consulting line of business primarily provides services to customers in business strategy and analysis, business process simplification, solutions integration
and the implementation, enhancement and upgrade of our database, middleware and applications software. On Demand includes Oracle On Demand and
Advanced Customer Services. Oracle On Demand provides multi-featured software and hardware management and maintenance services for customers that are
delivered at our data center facilities, select partner data centers or customer facilities. Advanced Customer Services consists of solution lifecycle management
services, industry-specific solution support centers, hardware systems expert services, packaged offerings that support the installation and optimization of our
hardware products and remote and on-site expert services. The education line of business provides instructor-led, media-based and internet-based training in the
use of our software and hardware products.
We do not track our assets by operating segments. Consequently, it is not practical to show assets by operating segments results.
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Source: ORACLE CORP, 10-K, July 01, 2010 Powered by Morningstar® Document Research℠