LensCrafters 2015 Annual Report Download - page 20

Management Report as of December 31, 2015 Page 16 of 35
their own authentic leadership style. The program, structured into three modules, aims at developing self-awareness and
personal vision, the ability to enhance team performance and understanding of the organizational context and dynamics.
Participants are invited to share their daily challenges and opportunities with key leaders of the Group.
Culture of Feedback and Meaningful Conversation
Given the results achieved in organizational effectiveness and positive impact on employee engagement, the Group decided
to continue the work started in 2014 to develop a ‘‘Culture of Feedback’’, which aims to strengthen the relationship
between managers and their staff. Top managers, in partnership with local HR teams in each geography and business unit
have established regular ‘‘Meaningful Conversations’’ with their staff and this has been added to their performance
objectives.
The Pulse Survey, the tool Luxottica uses to measure the ‘‘Feedback culture’’ within the Company, has been maintained.
On average, as measured in the four quarters 2015, as many as 88% of respondents said they had had a Meaningful
Conversation with their managers in the previous three months. These results were aided by training and promotion
activities implemented at all levels within the organization. Among the different activities undertaken (ad hoc workshops,
video tutorials, conversation cards to be used during manager-employee meetings, etc.), two international programs,
Personal Excellence and the Coaching Academy should be highlighted. Both programs, the former at the global level and
the latter at regional level, consist of training programs for senior and middle managers, in order to continue to develop in
their role, become ambassadors of the Culture of Feedback, focus on their own leadership style and acquire additional
managerial skills. Luxottica also implemented an online platform to generate a common feedback language across the
organization.
The Culture of Feedback Platform can be accessed easily by more than 7,000 individuals across the Group. The Culture of
Feedback will be maintained in 2016, creating an open, honest and meaningful environment that will give Luxottica a long
term competitive advantage.
6. CORPORATE GOVERNANCE
Information about ownership structure and corporate governance is contained in the corporate governance report which is
an integral part of the annual financial report. For additional details please refer to Report on Corporate Governance.
7. RELATED PARTY TRANSACTIONS
Our related party transactions are neither atypical nor unusual and occur in the ordinary course of our business.
Management believes that these transactions are fair to the Company. For further details regarding related party
transactions, please refer to Note 29 of the Notes to the Consolidated Financial Statements as of December 31, 2015.