Blackberry 2009 Annual Report Download - page 19

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17
An important part of RIM’s BlackBerry wireless solution is
the software that is installed on corporate server level, and
in some cases on personal computers. Software revenues
include fees from (i) licensing RIM’s BlackBerry Enterprise
Server™ (“BES”) software; (ii) client access licenses (“CALs”),
which are charged for each subscriber using the BlackBerry
service via a BES; (iii) maintenance and upgrades to software;
and (iv) technical support.
RIM also offers the BlackBerry Connect™ Licensing
Program, which enables leading device manufacturers to
equip their devices with BlackBerry functionality, in order that
users and organizations can connect to BlackBerry wireless
services on a broader selection of devices and operating
systems. BlackBerry Connect technology enables a variety
of leading manufacturers to take advantage of proven
BlackBerry architecture to automatically deliver email and
other data to a broader choice of wireless devices, operating
systems and email applications.
Revenues are also generated from sales of accessories, repair
and maintenance programs and non-recurring engineering
services (“NRE”).
subscriber accounts that have an active status at the end
of a reporting period. Each carrier instructs RIM to create
subscriber accounts and determines whether each subscriber
account should have an active status. Each carrier is charged
a service fee for each subscriber account each month, with
substantially all of such service fees having no regard to the
amount of data traffic that the subscriber account passes
over the BlackBerry architecture. If a carrier instructs RIM
to deactivate a subscriber account, then RIM no longer
includes that subscriber account in its BlackBerry subscriber
account base and ceases billing the carrier with respect to
such account from the date of notification of its deactivation.
On a quarterly basis, RIM may make an estimate of pending
deactivations for certain carriers that do not use a fully-
integrated provisioning system. It is, however, each carrier’s
responsibility to report changes to its subscriber account
status on a timely basis to RIM. The number of subscriber
accounts is a non-financial metric and is intended to highlight
the change in RIM’s subscriber base and should not be
relied upon as an indicator of RIM’s financial performance.
The number of subscriber accounts does not have any
standardized meaning prescribed by U.S. GAAP and may
not be comparable to similar metrics presented by other
companies.