AT&T Wireless 2013 Annual Report Download - page 7

AT&T Inc. 2013 Annual Report
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that happens, customers win, our overall
economy grows faster and the pace of
innovation soars. I’m encouraged that
policymakers at every level increasingly
share this view.
There’s one other component that’s
critical for our industry’s sustained
growth — that’s our customers’ trust.
The simple fact is, if customers do not
have confidence that their communications
and personal information are kept private
and secure, in strict adherence with the law,
they will be less likely to use those services.
In response to these concerns, we’ve built
multiple layers of security into our network,
and we are committed to being clear and
transparent about how we protect
customer information.
The debate about government surveillance
programs and protecting personal privacy
while providing national security is a
healthy one. It’s important that policymakers
worldwide strike the right balance, so that
people can continue to enjoy the benefits
of technology and communications with
confidence. For our part, to provide
transparency, we plan to publish a report
on the number of law enforcement requests
for customer information. At the end of
the day, all companies are compelled to
comply with the law. So it’s also important
that governments provide clear guidance
on what the law requires companies to do
when it comes to government surveillance
and requests for customer information.
AT&T: THE NATION’S MOST RELIABLE 4G LTE NETWORK
And recognized for overall call, text and data performance
77%
More than half of AT&T’s postpaid
smartphone customers use an
LTE-capable device; 77 percent
of them use a 4G-capable device
RootMetrics® ranked AT&T
1st or tied for 1st in combined
(call, text, data) performance
in 93 of 125 cities tested in the
second half of 2013 — more
markets than any other carrier1
Plan to be essentially complete
with LTE deployment by
summer 2014
SUMMER
2014
Nearly 280 million people
covered by AT&T 4G LTE
93
OF
125