Walmart 2003 Annual Report Download - page 16

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Sam Walton opened the first SAM’S
CLUB in 1983 to give small-business
owners the resources they needed to
achieve the American Dream. He knew
that to succeed, small-business owners
must have a partner with know-how
and quality products. SAM’S CLUB
became that partner.
Built in Midwest City, Okla., and
still thriving today, the first Club was
introduced to level the playing field for
small-business owners, allowing them
to carefully control the cost of supplies
and to count on a reliable company for
many of their needs. Today, the same
principles apply at each of the 525
domestic and 71 international SAM’S
CLUB locations around the world.
April 2003 marks the 20th
anniversary of SAM’S CLUB, and
despite tremendous growth, we
are still essentially the small-town
merchant that thinks one Club
at a time. Like our founder, each
Club works hard to be a trusted,
reputable business partner in
its community.
“We think our 20th anniversary is
really a tribute to the success of the
small-business audience we serve,”
said Tom Coughlin, president and chief
executive officer of Wal-Mart Stores
Division and SAM’S CLUB USA. “The
SAM’S CLUB operating philosophy is
as simple as 1-2-3. We do all we can
to make sure that, 1, we serve small
business needs; 2, we meet the personal
needs of small-business owners; and 3,
we also provide our advantage
[non-business] members with the
opportunity to capitalize on 1 and 2.”
Forty-six million members already
take advantage of the savings and
expertise offered by SAM’S CLUB,
and hundreds more are discovering
this trusted business partner every day.
SAM’S CLUB works to meet the needs
and desires of small-business owners
and everyday consumers. From
fax machines to gourmet coffee to
20-pound bags of flour, it can all be
found at your local SAM’S CLUB at
a great price.
“Mr. Sam’s vision is alive today,
and SAM’S CLUB continues to
contribute to the success of small-
business owners nationwide,” says Kevin
Turner, SAM’S CLUB Division president
and chief executive officer. “The key is
that we provide our members with
quality products at a great value with
friendly service. Our business is saving
your business money.”
Just ask Joyce Loughmiller, a 12-year
SAM’S CLUB member and owner of
the 110-year-old Stella Grocery of
Newalla, Okla. Loughmiller says there’s
one simple reason for her continued
membership: “I keep coming back to
SAM’S CLUB because I keep making
money.” And there’s no better reason
than that.
SAM’S CLUB
In Business for
Small Business
14
Joyce Loughmiller,
12-year SAM’S CLUB member
“I keep coming back to
SAM’S CLUB because
I keep making money.”
See back cover for photo of
the first SAM’S CLUB.