Oracle 2013 Annual Report Download - page 132

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Table of Contents
ORACLE CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
May 31, 2014
based and designed for computing and reliable and secure object storage; Oracle Engineered Systems hardware and related support that are
deployed in our customers’
data centers for a monthly fee; and comprehensive software and hardware management and maintenance services for
customer IT infrastructure for a fee for a stated term that is hosted at our data center facilities, select partner data centers or physically on-
premise at customer facilities.
The software license updates and product support line of business provides customers with rights to software product upgrades and maintenance
releases, patches released, internet access to technical content, as well as internet and telephone access to technical support personnel during the
support period.
The hardware systems products line of business consists primarily of servers, storage, networking, virtualization software, operating systems
including the Oracle Solaris Operating System and management software to support diverse IT environments, including cloud computing
environments. As a part of this line of business, we offer our Oracle Engineered Systems, including Oracle Exadata Database Machine, Oracle
Exalogic Elastic Cloud, Oracle Exalytics In-Memory Machine, Oracle SuperCluster, Oracle Database Appliance, and Oracle Big Data
Appliance, which are the core building blocks for Oracle’s data center and cloud computing products and services.
Our hardware systems support line of business provides customers with software updates for the software components that are essential to the
functionality of our server and storage products, such as Oracle Solaris and certain other software products, and can include product repairs,
maintenance services and technical support services.
Our services business is comprised of the remainder of our operating segments and offers consulting, advanced customer support services and
education services. Our consulting line of business primarily provides services to customers in business and IT strategy alignment, enterprise
architecture planning and design, initial product implementation and integration and ongoing product enhancements and upgrades. Advanced
customer support provides support services, both on-premise and remote, to our customers to enable increased performance and higher
availability of their products and services. Education services provide training to customers, partners and employees as a part of our mission of
accelerating the adoption and use of our software and hardware products and to create opportunities to grow our product revenues.
We do not track our assets by operating segments. Consequently, it is not practical to show assets by operating segment.
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