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Business review: Group overview
BP Annual Report and Form 20-F 2011 53
The employee satisfaction index comprises
10 questions that provide insight into levels
of employee satisfaction across topics such
as pay and trust in management.
Our 2010 survey was delayed to allow
for organizational changes to be reflected
in the survey construction. This was
completed and the 2011 survey showed
improvements in the level of employee
recognition, with the opportunity for clarity
about the organization’s priorities
highlighted as an area for improvement.
59
65
62
20
60
40
Employee satisfactionb
(%)
100
80
20082007 2009 2010 2011
Survey
not
conducted
in 2010
Survey
not
conducted
in 2007
Each year we record the percentage of
women and individuals from countries
other than the UK and US among BP’s
group leaders. The number of group
leaders in 2011 was 516, compared with
482 in 2010 and 492 in 2009.
BP has increased the percentage of
female leaders in 2011 and remains
focused on building a more sustainable
pipeline of diverse talent for the future.
16
19
14
19
21
14
14
19
15
19
5
25
20
15
10
Diversity and inclusionb
(%)
Women
Non UK/US
2007 2008 2009 2010 2011
Reported recordable injury frequency
(RIF) measures the number of reported
work-related incidents that result in a
fatality or injury (apart from minor first
aid cases) per 200,000 hours worked.
In 2011, our workforce RIF, which
includes employees and contractors
combined, was 0.36, compared with
0.61 in 2010 and 0.34 in 2009. The 2010
group RIF was affected by the Gulf
Coast response effort.
0.35
0.35
0.50
0.59
0.23
0.43
0.41
0.31
0.25
0.84
0.25
1.25
1.00
0.75
0.50
Reported recordable
injury frequencya
Employees
Contractors
2007 2008 2009 2010 2011
We report the number of spills of
hydrocarbons greater than or equal to
one barrel (159 litres, 42 US gallons).
We include spills that were contained,
as well as those that reached land or
water.
In 2011, there were 228 oil spills of
one barrel or more. We are taking
measures to strengthen mandatory
safety-related standards and processes,
including operational risk and integrity
management.
340
335
234
261
228
100
300
200
Oil spillsa
500
400
2007 2008 2009 2010 2011
Loss of primary containment
is the number of unplanned or
uncontrolled releases of material,
excluding non-hazardous releases, such
as water from a tank, vessel, pipe, railcar
or other equipment used for
containment or transfer.
In 2011, there were 361 losses of
primary containment compared to 418 in
2010. Tracking losses of integrity is a
way of measuring safety performance
and helping drive improvements.
361
658
537
418
175
525
350
Loss of primary containmenta
875
700
20082007 2009 2010 2011
Data only
available
from 2008
We report greenhouse gas (GHG)
emissions on a CO2-equivalent basis,
including CO2 and methane. This
represents all consolidated entities and
BP’s share of equity-accounted entities,
except TNK-BP. In 2010 we did not
report on GHG emissions associated
with the Deepwater Horizon incident or
response (see page 70).
The decrease of 3.1Mte in 2011 is
primarily explained by temporary
reduction in activity in some of our
businesses as a result of maintenance work
and also by the sale of assets as part of our
disposal programme.
61.4
63.5
65.0
64.9
61.8
20
60
40
Greenhouse gas emissions
(million tonnes of CO2 equivalent)
100
80
2007 2008 2009 2010 2011
a This represents reported incidents
occurring within BP’s operational HSSE
reporting boundary. That boundary
includes BP’s own operated facilities and
certain other locations or situations.
b Relates to BP employees.