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82 REGISTRATION DOCUMENT − L’ORÉAL 2011
3Comments on the2011 nancialyear
Financial highlights
The Body Shop
Retail sales(1)
€ millions
2010 2011 % of 2011 sales
Growth 2010/2011
Like-for-like Reported figures
Western Europe 508.8 518.9 38.6% +1.2% +2.0%
North America 177.8 175.5 13.1% +1.9% -1.3%
New Markets 607.7 649.9 48.3% +6.4% +6.9%
Total 1,294.4 1,344.3 100% +3.8% +3.9%
Sales
€ millions
2011 2010/2011 Like-for-like growth
Retail sales(1 ) 1,344.3 +3.8%
Retail sales with a comparable store base(2 )1,169.1 +0.1%
Consolidated sales 767.6 +4.2%
Number of stores
1At December31st,
2010
At December31st,
2011 Variation
In2011
Company owned stores 1,088 1,109 +21
Franchisees 1,517 1,639 +122
Total number of stores 2,605 2,748 +143
Galderma (100% of sales)
€ millions
2010 2011 % of
2011 sales
Growth 2010/2011
Like-for-like Reported figures
Western Europe 260.6 376.4 26.7% +5.4% +44.4%
North America 700.6 698.9 49.6% +5.1% -0.2%
New Markets 242.2 334.2 23.7% +20.4% +37.9
Total 1,203.4 1,409.5 100% +8.4% +17.1%
(1) Total sales to consumers through all channels, including franchisees.
(2 ) Total sales to consumers by stores which operated continuously from January1st to December31st, 2011 and over the same period in2010,
including franchisees.