Loreal 2011 Annual Report Download - page 192

190 REGISTRATION DOCUMENT − L’ORÉAL 2011
6Corporate social, environmental and societal responsibility
Social information
6.1.2.4. Health and Safety
For several years, L’Oréal has applied a well-established policy
in the field of health and safety (EHS policy). This defines the
Company’s commitment to developing, producing, distributing
and selling innovative products of the highest quality, while
having an ethical conduct and guaranteeing the health and
safety of employees, customers and the communities in which
L’Oréal performs its activities. This approach is part of an overall
environmental, health and safety policy described in section6.2.
on pages194 et seq .
L’Oréal is eager to provide a safe and healthy work environment
for its employees. Health and safety are of paramount importance
and L’Oréal’s ultimate goal is zero accident .
Comprehensive measures have been taken focused on risk
reduction and continuous improvement. A safety culture has
been instilled, setting high standards and involving employees
at all levels of the Company.
Keen to increase safety in the workplace, the General
Management has set an ambitious objective to improve the
results obtained.
Performance summary
Overall, 2011 was a good year in terms of performance.
Operational and administrative sites showed an improvement as
compared to2010. However, the deterioration in the performance
of Research and Innovation (R&I) laboratories or sitesand the
distribution centres had a significant impact on the Group’s
performance.
Out of the 198 lost-time accidents registered in the Group
in2011, 80% occurred at administrative sites, including 10% in
R&I laboratories or sites, and 20% in Operations.
♦Operational sites (factories and distribution centres)
TFc = 1.36
vs. 1.58 in2010 (-13.9%)
♦Administrative sites (including R&I)
TFc = 2.29
vs. 2.39 in2010 (-4%)
♦Group: operational and administrative sites
TFc = 2.01
vs. 2.10 in2010 (-4%)
TFc (Conventional Frequency Rate) = number of lost-time
accidents per million hours worked by L’Oréal staff.
Management is the guiding force behind this change in safety
culture, supported and assisted by the EHS network. L’Oréal
has set up the necessary tools and programmes to achieve
excellence in this area.
The basic safety improvement programmes will be based on
the following elements:
♦EHS steering committees;
♦2010 SHAP;
♦Mesur;
♦SIO (Safety Improvement Opportunities);
♦Safety Training for management;
♦Ergonomic Attitude;
♦EHS “Culture Audits”.
Safety Target for Operations
The initial target is an 81% improvement in our safety record by
2015 (base year 2005: TFc = 3.09), representing a TFc of < 0.60.
Performance summary for Operations
In line with the positive trend observed over the last few years,
performances continued to be very good in2011. The accident
rate fell by 14% compared with last year.
TFc (Conventional Frequency Rate) –
Factoriesanddistribution centres
1.00
2009
0.00
2007
2006
2005
0.50
2008
1.50
2010
2.00 2.50 3.00 3.50
2011
Zero accident in2011(1)
♦72 out of 115 factories and distribution centres recorded zero
lost-time accident .
♦As well as a reduction in the number of accidents, it is also
important to note that the accident severity rate has fallen
by 50% since2005.
Millions of hours without a lost-time accident since2005 –
Operational and administrative sites
♦13factories, 4distribution centres and 16administrative sites
reached or passed the threshold of one million hours worked
without a lost-time accident.
♦2factories have now reached 3million hours.
(1) L’Oréal permanent staff.