Entergy 2005 Annual Report Download - page 31

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NEW OPPORTUNITIES
While 2005 was not a year any of us would choose to
relive, we believe we can build on the experiences of
last year to create opportunities in the future. We
continue to have the same mission – to safely generate
clean, reliable, and affordable power for our customers.
We continue to have the same long-term aspirations
in the areas of safety, environmental impact, social
responsibility, and shareholder return. None of that
has changed and yet our company has changed.
We have a greater appreciation for what’s possible.
If we had known in early 2005 that we would have to
respond in a four-week period to two of the most
destructive hurricanes in U.S. history, we might have
said it couldn’t be done. We certainly would have
had our doubts.
Now we know that it can be done and it can be
done well. We know that our employees are capable
of incredible acts of courage and skill. We know that
our organization is resilient and adaptable. We know
we have greater potential than we ever imagined.
Going forward, we will put that potential to use to
create new opportunities in all of our businesses.
In the year ahead, we will work with our government,
regulators, and rating agencies to resolve remaining
storm-related issues. By demonstrating our ability to
work productively with all of our constituents, we
believe we can continue to achieve great things for
our customers, our employees, and our shareholders.
We enter 2006 with renewed hope and confidence
that the future will bring new opportunities –
opportunities that may once again test our limits but
will ultimately find us ready for the challenge.
Dedication =
Following Katrina, Entergy retirees began reporting to work
again. Across Louisiana and Mississippi, retirees worked long
hours and filled critical positions in customer service and
outage response. Some acted as scouts – covering hundreds
of miles to assess damage and identify repair locations.
Others collected information from the scouting teams and
coordinated the deployment of restoration crews in the field.
With incredible dedication, our retirees brought much needed
skills and experience that helped our company meet the
challenges presented by the largest restoration effort ever in
our history.
has never performed better.”
– The New York Times
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