Quest Diagnostics 2006 Annual Report Download - page 6
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97 98 99 00 01
3.50
3.00
2.00
2.50
1.50
1.00
0.50
0
Net Earnings Per Diluted Share*
(in dollars)
YE02 YE03 YE04 YE05 YE06
YE97 YE98 YE99 YE00 YE01
Stock Price Appreciation
(in dollars, adjusted for splits)
0
10
20
30
40
50
60
70
0
10
20
30
40
50
60
70
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
31%
10-YearCAGR
Focus Diagnostics has been recognized world-
wideforitsleadershipininfectiousandimmuno-
logicdiseasessuchasherpes,SARSandavianflu,
andits expertiseindevelopingnewdiagnostics.
Focus also has a unique capability to perform
testing for the effectiveness of vaccines under
development. Focus will further expand our
capabilities and strengthen our position as the
leading provider anddeveloperofesoteric tests
tohospitalsandphysicians.
Wearedrivingorganicgrowthindiagnostictest-
ing by continuing to leverage our sales, service
and science. We have created specialized sales
organizations to serve medical specialists and
to provide information technology services and
genetictesting.
Weareworkingwithlargehealthplanstounder-
standandmeettheirneedsusingourconsiderable
capabilities. While price is always an important
elementforanyhealthplan,itisstillonlyoneofa
number of elements, including quality, service,
accessandconveniencethatadduptoaunique
experiencefor patients, doctors andpayers. We
are helping health plans improve patient care
andreduceoverallhealthcarespendingthrough
collaborationstoscreenhealthplanmembersfor
colorectal cancer using our proprietary InSure
test and increase the use of e-prescribing using
ourCare360™PhysicianPortal.Earlyin2007,we
renewed our long-term relationship with Aetna
based on the access we provide to high-quality,
cost-effectivelabservices.
Hospitaltestingrepresentsanothermajoroppor-
tunity.Todaywearetheworld’slargestlaboratory
servinghospitals,andwearepoisedtocontinue
to grow this business. Hospitals appreciate our
ability to combine the quality and expertise of
our world-renowned Nichols Institute esoteric
testinglaboratorieswiththelogisticsandcustomer
servicecapabilitiesofQuestDiagnostics.
Wearecontinuouslyimprovingourvaluepropo-
sition to both physicians and hospitals through
advanced healthcare information technology.
Today, more than 100,000 doctors use our
Care360PhysicianPortalforreal-timelabresults
andpatient-centricreports,aswellastoconnect
to other medical professionals. The Care360
PhysicianPortalalsoenablesphysicianstoreview
apatient’smedicationhistory,clinicalnotesand
messages from other physicians. The physician
canalsoelectronicallyprescribemedicationsright
from the patient chart, reviewing many drug-to-
drugandallergy-to-druginteractionsandsending
theprescriptiondirectlytoalocalpharmacyor
pharmacybenefitmanagementcompany.
BecauseItMatters
Alllabsarenotthesame.Ourfirmbeliefisthata
laboratorytestisnotacommodity.Someone’slife
depends on the results. Our job is to provide
accurateandtimelyresultstophysiciansandensure
thatourpatientsaretreatedwithcareandcom-
passion.Ourcommitmenttoservice,quality,con-
venience and innovation is how we distinguish
ourselveseverydaywithdoctorsandpatients.
Ourindustryisnotrankedonservicemetricsby
independentfirms.SowecommissionedNation-
al Analysts Worldwide, a well-known market re-
search firm, to survey physicians to find out if
theyhadapreferencebetweenthetwolargestna-
tional laboratories. The majority of physicians
expressedapreferenceforoneofthelabs.Among
thosewithapreference,doctorsoverwhelmingly
choseQuestDiagnosticsoverourlargestnational
competitor.1 Additionally, doctors rated Quest
Diagnosticshigheroneveryoneofthe11metrics
inthesurvey.
Doctorsappreciatethe“QuestDiagnosticsdiffer-
ence,” and we want everyone to know why. We
launched our first national image campaign,
1,350%Increase
STOCKPRICEAPPRECIATION
since1997
*Thismeasureexcludesspecialchargesandreflectsadjustmentforthe2002changeingoodwillaccounting.Areconciliationofthismeasuretothe
mostdirectlycomparablemeasureundergenerallyacceptedaccountingprinciplescanbefoundafterthe2006AnnualReportonForm10-K.
1
Thesurveyqueriedanationallyrepresentativesampleofgeneralandfamilypractitioners,internists,obstetriciansandgynecologistswhohave
hadexperiencewithbothQuestDiagnosticsandLabCorpoverthesixmonthsendedinJanuary,2007.
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