Nordstrom 2013 Annual Report Download - page 6

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6
SEC FILINGS
We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”).
All material we file with the SEC is publicly available at the SEC’s Public Reference Room at 100 F Street NE, Washington, DC 20549. You
may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. In addition, the SEC
maintains a website at www.sec.gov that contains reports, proxy and information statements and other information regarding issuers that file
electronically with the SEC.
WEBSITE ACCESS
Our website address is Nordstrom.com. We make available free of charge on or through our website our annual and quarterly reports on
Form 10-K and Form 10-Q (including related filings in eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-
K, proxy statements, statements of changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or
furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as soon as reasonably practicable after we electronically
file the report with or furnish it to the SEC. Interested parties may also access a webcast of quarterly earnings conference calls and other
financial events through our website.
CORPORATE GOVERNANCE
We have a long-standing commitment to upholding a high level of ethical standards. In addition, as required by the listing standards of the
New York Stock Exchange (“NYSE”) and the rules of the SEC, we have adopted Codes of Business Conduct and Ethics for our employees,
officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines
and Committee Charters for the Audit, Compensation, Corporate Governance and Nominating, Finance and Technology Committees are
posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our
website.
For printed versions of these items or any other inquiries, please use the following contact information:
Nordstrom Investor Relations
PO Box 2737
Seattle, Washington 98111
(206) 233-6564
[email protected]
Item 1A. Risk Factors.
Our business faces many risks. We believe the risks described below outline the items of most concern to us.
RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS
Our customer strategy focuses on providing a seamless, cohesive and high-quality experience across all Nordstrom channels and
failure to successfully execute our plans could negatively impact our current business and future profitability.
We are enhancing our customer shopping experience in our stores, online, and in mobile and social channels by pursuing a heightened
focus on technology and e-commerce to fuel our growth. With the accelerated pace of change in the retail environment, we may not be able
to meet our customers’ changing expectations in how they shop in stores or through e-commerce. If we target the wrong opportunities, fail to
make investments at the right time or speed, fail to make the best investments in the right channels or make an investment commitment
significantly above or below our needs, it may result in the loss of our competitive position. If these technologies and investments do not
perform as expected or are not seamlessly integrated, our profitability and growth could be adversely affected. In addition, if we do not
maintain our current systems, we may see interruptions to our business and increased costs in order to bring our systems up to date.
We are continuing our plan to accelerate the number of new Nordstrom Rack store openings. New store openings both at the Rack and in
our full-line stores involve certain risks, including the availability of suitable locations, constructing, furnishing and supplying a store in a timely
and cost-effective manner and properly balancing our capital investments between new stores, remodels, technology and e-commerce. In
addition, we may not accurately assess the demographic or retail environment for a particular location and sales at new, relocated or
remodeled stores may not meet our projections, particularly in light of the changing trends between online and brick-and-mortar shopping
channels, which could adversely affect our return on investment. We also intend to open stores in new and international markets, such as
Canada, Puerto Rico and Manhattan, and expansion will require additional management attention and resources and may distract us from
executing our core operations. In addition, competition from strong local competitors, compliance with foreign and local laws and regulatory
requirements and potentially unfavorable tax consequences may cause our business to be adversely impacted.
As we execute our plans and continue to evolve and transform our strategy, we may not adequately manage the related organizational
changes to align with our strategy or appropriately monitor, report or communicate the changes in an effective manner. In addition, we may
not gather accurate and relevant data or effectively utilize that data, which may impact our strategic planning and decision making.
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