Frontier Communications 2012 Annual Report Download - page 45

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As of
December 31, 2012
% Increase
(Decrease)
As of
December 31, 2011
% Increase
(Decrease)
As of
December 31, 2010
OTHER FINANCIAL AND OPERATING DATA
Customers ....................... 3,173,169 (7%) 3,413,666 (10%) 3,789,016
Broadband subscribers ............ 1,787,561 1% 1,764,160 3% 1,718,959
Video subscribers
DISH and FiOS. ............... 346,627 14% 303,046 (2%) 310,365
DirecTV(1) ..................... — (100%) 224,519 7% 210,526
Total video subscribers ........... 346,627 (34%) 527,565 1% 520,891
2012
$ Increase
(Decrease)
% Increase
(Decrease) 2011
$ Increase
(Decrease)
% Increase
(Decrease) 2010
For the year ended December 31,
Revenue (in 000’s):
Business ............. $2,317,212 $ (36,163) (2%) $2,353,375 $ 746,829 46% $1,606,546
Residential ........... 2,118,224 (152,303) (7%) 2,270,527 577,173 34% 1,693,354
Customer revenue. . . ...... $4,435,436 $(188,466) (4%) $4,623,902 $1,324,002 40% $3,299,900
Switched access and
subsidy ............ 576,417 (42,724) (7%) 619,141 121,366 24% 497,775
Total revenue............. $5,011,853 $(231,190) (4%) $5,243,043 $1,445,368 38% $3,797,675
Switched access minutes
of use (in millions) ..... 18,292 (3%) 18,894 30% 14,542
Average monthly total
revenue per customer . . . $ 127.32 $ 5.44 4% $ 121.88
Average monthly total
customer revenue per
customer ............... $ 112.68 $ 5.18 5% $ 107.50
As of or for the
year ended
December 31, 2012
% Increase
(Decrease)
As of or for the
year ended
December 31, 2011
% Increase
(Decrease)
As of or for the
year ended
December 31, 2010
Business Customer Metrics:
Customers................... 286,106 (8%) 309,900 (10%) 343,823
Revenue (in 000’s) .......... $2,317,212 (2%) $2,353,375 46% $1,606,546
Average monthly business
revenue per customer ...... $ 650.63 8% $ 601.14
Residential Customer Metrics:
Customers................... 2,887,063 (7%) 3,103,766 (10%) 3,445,193
Revenue (in 000’s) .......... $2,118,224 (7%) $2,270,527 34% $1,693,354
Average monthly residential
revenue per customer (2) . . . $ 58.03 1% $ 57.40
Customer Monthly Churn .... 1.62% (4%) 1.69%
(1) Decline in video subscribers is due to the loss of 203,100 DirecTV subscribers in the third quarter of 2012
as Frontier no longer provides DirecTV as part of its bundled packages.
(2) Calculation excludes the Mohave Cellular Limited Partnership.
44
FRONTIER COMMUNICATIONS CORPORATION AND SUBSIDIARIES