Frontier Communications 2012 Annual Report Download - page 16

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employees covered by collective bargaining agreements that expire in 2013 is approximately 4,150. We
consider our relations with our employees to be good.
Available Information
We are subject to the informational requirements of the Securities Exchange Act of 1934. Accordingly, we
file periodic reports, proxy statements and other information with the Securities and Exchange Commission
(SEC). These reports, proxy statements and other information may be obtained by visiting the Public Reference
Room of the SEC at 100 F Street, NE, Washington, D.C. 20549 or by calling the SEC at 1-800-SEC-0330. In
addition, the SEC maintains an Internet site (www.sec.gov) that contains reports, proxy and information
statements and other information regarding the Company and other issuers that file electronically.
We make available, free of charge on our website, our Annual Report on Form 10-K, Quarterly Reports on
Form 10-Q, Current Reports on Form 8-K and amendments to these reports filed or furnished pursuant to
Section 13(a) or 15(d) of the Exchange Act, as soon as practicable after we electronically file these documents
with, or furnish them to, the SEC. These documents may be accessed through our website at www.frontier.com
under “Investor Relations.” The information posted or linked on our website is not part of this report. We also
make our Annual Report available in printed form upon request at no charge.
We also make available on our website, or in printed form upon request, free of charge, our Corporate
Governance Guidelines, Code of Business Conduct and Ethics, and the charters for the Audit, Compensation,
and Nominating and Corporate Governance committees of the Board of Directors. Stockholders may request
printed copies of these materials by writing to: 3 High Ridge Park, Stamford, Connecticut 06905 Attention:
Corporate Secretary. Our website address is www.frontier.com.
Item 1A. Risk Factors
Before you make an investment decision with respect to any of our securities, you should carefully
consider all the information we have included or incorporated by reference in this Form 10-K and our
subsequent periodic filings with the SEC. In particular, you should carefully consider the risk factors described
below and read the risks and uncertainties related to “forward-looking statements” (which we do not undertake
to update) as set forth in the “Management’s Discussion and Analysis of Financial Condition and Results of
Operations” section of this Form 10-K, any of which could materially adversely affect our business, operating
results, financial condition and the actual outcome of matters as to which forward-looking statements are made
in this report. The risks and uncertainties described below are not the only ones facing our company. Additional
risks and uncertainties that are not presently known to us or that we currently deem immaterial or that are not
specific to us, such as general economic conditions, may also adversely affect our business and operations. The
following risk factors should be read in conjunction with MD&A and the consolidated financial statements and
related notes included in this report.
Risks Related to Our Business
We will likely face further reductions in voice customers, switched access minutes of use, long distance
revenues and federal and state subsidy revenues, which could adversely affect us.
We have experienced declining voice customers, switched access minutes of use, long distance revenues,
federal and state subsidies and related revenues because of economic conditions, increasing competition,
changing consumer behavior (such as wireless displacement of wireline use, e-mail use, instant messaging and
increasing use of VoIP), technology changes and regulatory constraints. We will likely continue to experience
reductions in the future. The factors referred to above, among others, are likely to cause our local network
service, switched network access, long distance and subsidy revenues to continue to decline, and these factors
may cause our cash generated by operations to decrease.
We face intense competition, which could adversely affect us.
The communications industry is extremely competitive. Through mergers and various service expansion
strategies, service providers are striving to provide integrated solutions both within and across geographic
15
FRONTIER COMMUNICATIONS CORPORATION AND SUBSIDIARIES