Advance Auto Parts 2013 Annual Report Download - page 18

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5
Our 3,832 AAP stores were located in the following states and territories as of December 28, 2013:
Location
Number of
Stores Location
Number of
Stores Location
Number of
Stores
Alabama 122 Maryland 90 Pennsylvania 210
Arkansas 28 Massachusetts 96 Puerto Rico 25
Colorado 58 Michigan 119 Rhode Island 22
Connecticut 59 Minnesota 19 South Carolina 137
Delaware 13 Mississippi 57 South Dakota 7
Florida 479 Missouri 48 Tennessee 141
Georgia 246 Nebraska 24 Texas 179
Illinois 127 New Hampshire 22 Vermont 18
Indiana 110 New Jersey 95 Virgin Islands 1
Iowa 28 New Mexico 1 Virginia 192
Kansas 28 New York 194 West Virginia 73
Kentucky 104 North Carolina 256 Wisconsin 64
Louisiana 62 Ohio 227 Wyoming 4
Maine 16 Oklahoma 31
The following table sets forth information concerning increases in the total number of our AAP stores during the past five
years:
2013 2012 2011 2010 2009
Beginning Stores 3,576 3,460 3,369 3,264 3,243
New Stores (1) 284 (2) 116 95 110 75
Stores Closed (28) (3) —(4)(5)(54)
Ending Stores 3,832 3,576 3,460 3,369 3,264
(1) Does not include stores that opened as relocations of previously existing stores within the same general market area or
substantial renovations of stores.
(2) Includes 124 stores resulting from our acquisition of B.W.P. Distributors, Inc. ("BWP") on December 31, 2012.
(3) The number of store closures in 2013 includes the planned consolidations of 20 BWP stores.
Store Technology. Our store-based information systems are comprised of a proprietary and integrated Point of Sale,
electronic parts catalog, or EPC, and store-level inventory management system (collectively “store system”). Information
maintained by our store system is used to formulate pricing, marketing and merchandising strategies and to replenish inventory
accurately and rapidly. Our fully integrated system enables our store Team Members to assist our customers in their parts
selection and ordering based on the year, make, model and engine type of their vehicles. Our store system provides real-time
inventory tracking at the store level allowing store Team Members to check the quantity of on-hand inventory for any SKU,
adjust stock levels for select items for store specific events, automatically process returns and defective merchandise, designate
SKUs for cycle counts and track merchandise transfers. If a hard-to-find part or accessory is not available at one of our stores,
the store system can determine whether the part is carried and in-stock through our HUB or PDQ® networks or can be ordered
directly from one of our vendors. Available parts and accessories are then ordered electronically from another store, HUB,
PDQ® or directly from the vendor with immediate confirmation of price, availability and estimated delivery time.
Our centrally-based EPC data management system enables us to reduce the time needed to (i) exchange data with our
vendors and (ii) catalog and deliver updated, accurate parts information. We also support our store operations with additional
proprietary systems and customer driven labor scheduling capabilities. All of these systems are tightly integrated and provide
real-time, comprehensive information to store personnel, resulting in improved customer service levels, Team Member
productivity and in-stock availability. In Fiscal 2013, we began rolling out a new and enhanced EPC to a limited number of
stores which is expected to simplify and improve the customer experience. Among the improvements is a more efficient way to
systematically identify add-on sales to ensure our customers have what they need to complete their automotive repair project.