Cincinnati Bell 2012 Annual Report Download - page 82
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Managed and Professional services
Managed services include products and services that combine assets, either customer-owned or owned by
the Company, with management and monitoring from its network operations center, and skilled technical
resources to provide a suite of offerings around voice and data infrastructure management. Service offerings
include but are not limited to network management, electronic data storage management, disaster recovery, data
security management, and telephony management. These services can be bundled and contracted in several ways,
either as separate services around a specific product such as storage backups, or by combining multiple products,
services, and assets into a utility or as a service model for enterprise customers.
Professional services include staff augmentation and professional IT consulting by highly technical,
certified employees. These engagements can be short-term IT implementation and project-based work as well as
longer term staffing and permanent placement assignments. The Company utilizes a team of experienced
recruiting and hiring personnel to provide its customers a wide range of skilled IT professionals at competitive
hourly rates.
Data Center Colocation
As of December 31, 2012, our Data Center Colocation segment was comprised of CyrusOne, a wholly-
owned subsidiary. On January 24, 2013, we completed the IPO of CyrusOne. Although we effectively own
approximately 69% of the economic interests of CyrusOne through our ownership of its common stock and
partnership units of CyrusOne LP, we no longer control its operations. As such, after the IPO we will recognize
income from our investment in CyrusOne LP on the equity method and dividend income from our investment in
CyrusOne.
8
Form 10-K Part I Cincinnati Bell Inc.