Frontier Communications 2010 Annual Report Download - page 43

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2010
$ Increase
(Decrease)
% Increase
(Decrease) 2009
$ Increase
(Decrease)
% Increase
(Decrease) 2008
For the year ended December 31,
Revenue (in 000’s):
Residential . . . . . . . . . . . $1,678,551 $ 778,751 87% $ 899,800 $ (49,484) (5%) $ 949,284
Business . . . . . . . . . . . . . 1,621,349 762,889 89% 858,460 (24,561) (3%) 883,021
Total customer revenue . . . $3,299,900 $1,541,640 88% $1,758,260 $ (74,045) (4%) $1,832,305
Regulatory (switched
access and subsidy) . . . . . 497,775 138,141 38% 359,634 (45,079) (11%) 404,713
Total revenue . . . . . . . . . . . . . $3,797,675 $1,679,781 79% $2,117,894 $(119,124) (5%) $2,237,018
Switched access minutes
of use (in millions) . . . . . 14,542 64% 8,854 (12%) 10,027
Average monthly total
revenue per access line
—Frontier Legacy . . . . . . $ 83.20 3% $ 80.74 1% $ 79.62
Average monthly customer
revenue per access line
—Frontier Legacy . . . . . . $ 69.89 4% $ 67.03 3% $ 65.22
As of or for the
year ended
December 31, 2010
% Increase
(Decrease)
As of or for the
year ended
December 31, 2009
% Increase
(Decrease)
As of or for the
year ended
December 31, 2008
Residential Customer Metrics:
Customers. . . . . . . . . . . . . . . . . . . 3,445,193 175% 1,254,508 (7%) 1,347,423
Revenue (in 000’s) . . . . . . . . . . $1,678,551 87% $ 899,800 (5%) $ 949,284
Products per Residential
Customer(1)
—Frontier Legacy . . . . . . . . . 2.60 3% 2.52 6% 2.37
Average monthly residential
revenue per customer
—Frontier Legacy . . . . . . . . . $ 60.31 5% $ 57.62 2% $ 56.42
Percent of Customers on
Price Protection Plans
—Frontier Legacy . . . . . . . . . 58.4% 10% 53.3% 20% 44.6%
Customer Monthly Churn
—Frontier Legacy . . . . . . . . . 1.33% (10%) 1.47% (6%) 1.57%
Business Customer Metrics:
Customers. . . . . . . . . . . . . . . . . . . 343,823 144% 140,763
Revenue (in 000’s) . . . . . . . . . . $1,621,349 89% $ 858,460
Average monthly business
revenue per customer
—Frontier Legacy . . . . . . . . . $ 511.33 5% $ 485.72
(1) Products per residential customer: primary residential voice line, HSI and video products have a value of 1.
Long distance, Frontier Peace of Mind, second lines, feature packages and dial-up have a value of 0.5.
42
FRONTIER COMMUNICATIONS CORPORATION AND SUBSIDIARIES