Westjet 2012 Annual Report Download - page 32

WestJet 2012 Annual Report / 32
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irst quarters).
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easonality on
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UEST EXP
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t WestJet, w
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ompletion.
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n-time perfor
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ithin 15 minu
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n-time perform
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ompletion rate
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ag ratio
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uring the fou
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ent mainly du
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xperienced d
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except per shar
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r share
per share
except per shar
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r share
per share
seasonal in n
a
months (seco
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With our tra
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elivering a p
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nce indicato
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mance and c
o
f
or the North
A
tes of their sc
percentage o
f
baggage clai
m
ance
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th quarter of
2
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eather events
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et. Our comp
e
to operation
a
e
remained str
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ver-year basi
s
h
tly by 1.4 p
e
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ring the fourt
h
R
LY RESULT
e
data)
e
data)
a
ture with vary
n
d and third q
u
n
sborder and i
n
g
s.
on meeting t
h
o
sitive guest e
x
r
s
o
mpletion rate
s
A
merican airli
n
heduled time,
f flights comp
m
s made per 1,
0
Three
2012
64.
0
98.
5
2.
2
012, our on-ti
m
experienced
a
letion rate de
c
a
l factors, suc
h
o
ng for 2012
a
s
. Despite year
e
rcentage poin
t
h
quarter of 2
0
S
y
ing levels of a
c
u
arters) and
m
nternational d
e
h
e needs of o
x
perience at e
v
s
are calculat
e
n
e industry. O
n
is a key facto
r
leted from fli
g
0
00 guests.
months ende
d
2011
0
% 77
5
% 99
94
2
me performan
c
a
t our key do
m
c
reased slightl
y
h
as flight con
n
a
t 98.9 per ce
n
-over-year im
p
ts to 75.4 pe
r
0
12. We conti
n
Dec. 31
2012
860,640
60,944
0.46
0.46
Dec. 31
2011
781,545
35,584
0.26
0.26
c
tivity through
o
m
ore demand f
o
e
stinations, w
e
ur guests whil
v
ery stage of
o
e
d based on t
h
n
-time perfor
m
r
in measuring
g
hts originally
d
December 31
Chan
g
.9% (13.
9
.5% (1.
0
2
.50
1
c
e decreased
b
m
estic and inte
r
y
by 1.0 perce
n
n
ections, asso
c
n
t versus 99.3
p
rovements in
r
cent in 201
2
n
ue to place o
s
Three
m
Sept. 30
2012
866,5
70,6
4
0.
0.
Three
m
Sept. 30
2011
775,2
39,2
0.
0.
o
ut the year.
W
o
r sun destina
t
e
have been
a
l
e maintaining
our service, fr
o
h
e U.S. Depar
t
m
ance, indicati
n
g
our guest ex
p
scheduled. O
u
1
T
w
g
e 20
9
pts.)
0
pts.)
1
7.6%
b
y 13.9 percen
t
r
national airp
o
n
tage points a
c
iated with th
e
per cent in 20
each of the fi
r
2
from 76.8 p
o
ur internal fo
c
s
m
onths ended
Jun.
3
201
2
37 8
0
48
4
53
52
m
onths ended
Jun.
3
201
1
85 7
4
67
2
28
28
W
e experience
t
ions over the
w
a
ble to partiall
y
the highest
s
om the time t
t
ment of Tran
n
g the percen
t
p
erience. The
u
r bag ratio r
e
w
elve months
e
0
12
2
75.4%
98.9%
2.68
t
age points du
e
o
rts in addition
nd our bag ra
t
e
decrease in
o
0
11 and our 2
0
r
st three quart
e
p
er cent in 20
c
us and efforts
s
3
0
2
M
a
2
0
9,282
4
2,479
0.31
0.31
3
0
1
M
a
2
4
2,288
2
5,602
0.18
0.18
increased do
m
w
inter period
(
y alleviate th
e
s
afety standar
d
he flight is bo
sportation’s st
t
age of flights
completion ra
t
e
presents the
e
nded Decem
b
2
011
C
76.8%
99.3%
2.68
e primarily to
a
to the high u
t
t
io increased
b
o
n-time perfor
m
0
12 bag ratio
o
e
rs, on-time p
e
11, due to th
e
on safely per
f
│
ar. 31
2
012
890,950
68,321
0.50
0.49
ar. 31
2
011
772,422
48,249
0.34
0.34
m
estic travel
(
fourth and
e
effects of
d
s. We are
oked to its
t
andards of
that arrive
t
e indicator
number of
b
er 31
C
hange
(1.4 pts.)
(0.4 pts.)
―
a
n increase
t
ilization of
b
y 17.6 per
m
ance. Our
o
f 2.68 was
e
rformance
e
decrease
f
orming on