Red Lobster 2012 Annual Report Download - page 3

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OLIVE GARDEN
Our family of restaurants is committed to
providing every guest with a genuine Italian
dining experience. We call it Hospitaliano!:
our passion for 100 percent guest delight.
We’re proud to serve fresh, delicious Italian
food in a comfortable, home-like setting
where everyone is a welcomed member of
our family.
Enterprise Support
` $3.6 BILLION IN SALES
` 792 UNITS
` $4.7 MILLION AVERAGE
UNIT SALES
OPERATIONS
Delivering exceptional guest experiences across
all our brands that consistently exceed expecta-
tions is the foundational mission of operations.
We ensure this by hiring, training and developing
the best operators and challenging them to
instill passion and commitment in their teams
that elicits the kind of discretionary effort that is
the difference between a good guest experience
and a great one.
ENTERPRI
RED LOBSTER
We’re passionate about serving our guests
only the highest-quality seafood. Our grill
masters expertly perfect flavors over a wood
fire grill. And our servers make every dining
experience feel extra special. Because at
Red Lobster, we Sea Food Differently.
` $2.7 BILLION IN SALES
` 704 UNITS
` $3.8 MILLION AVERAGE
UNIT SALES