OfficeMax 2011 Annual Report Download - page 12

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VIII // 2011 OFFICEMAX® ANNUAL REPORT // ROAD TO SUCCESS // CONTRACT
Australia
Profi le:
Leader in education
and government
Strategies:
• Optimize Australia &
New Zealand synergies
• Improve sales force
productivity
• Strengthen client
relationships
New Zealand
Profi le:
#1 Player in B2B sales
Strategies:
• Maintain leadership
position
• Grow new sectors,
services and segments
• Increase Small Offi ce/
Home Offi ce (SOHO)
penetration
INTERNATIONAL CONTRACT REVENUE BILLION / FY11
$1.2
Canada
Profi le:
Concentration in
large & enterprise
Strategies:
• Integrate Canada &
U.S. support services
• Rationalize cost structure
• Grow in new sectors,
segments and services
Another growth adjacency is our Technology & Document Solutions. We
know that customers are less interested in buying individual technology
and document products, and more interested in fi nding complete and
professional, customized solutions that help them enhance their work
effi ciencies and address key initiatives in cost reduction and sustainability.
With the joint consultative solutioning of Managed Print Services and
Offi ceMax ImPress®
, Offi ceMax is uniquely positioned to manage the entire
life cycle of content and document workfl ow; from creation to optimization
of the output to storage and/or destruction. Lastly, the B2B technology sales
gives contract customers of all sizes a single point of contact for purchase,
delivery and installation of technology products. Our investment in these
programs helps us successfully meet the evolving needs of our customers.
Our Contract business reach extends beyond the U.S. We just renewed our
strategic alliance with Lyreco, based in Europe, for another three years to
work jointly on global Contract accounts. Additionally, Canada, Australia
and New Zealand continue to be key players in our portfolio. With these
strategies in place, and knowledgeable leaders at the ready, 2012 promises
to be a year of moving toward long-term profi table growth in the Contract
division at Offi ceMax. //