Neiman Marcus 2009 Annual Report Download - page 433
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[***] technology solutions to support these critical customizations within commercially reasonable parameters with minimal
interruption to NMG's technology support and/or customer service.
3. All credit system interfaces (see attached batch and on-line credit system interface lists) including POS, NM and BG Sales Audit,
CMOS and InCircle must continue without interruption or delayed service from Bank before and after [***] system conversion. File
transmissions sent to and from Bank must continue without interruption to update NMG interface systems.
4. Real-time adherence and/or call management technology that enhances NMG environment including [***] call monitoring
software or a [***]. NMG is responsible for maintenance support and will work directly with Witness for needed support.
5. Bank must continue to maintain [***] Transfer capability and [***] for NMG to assess daily reporting sent by HSBC as listed in
Schedule 7.1(a)(i).
6. Bank should continue to explore with NMG other technological enhancements including [***] enhancements, fraud detection and
Internet-related products that can be utilized and upgraded with appropriate testing and sign-off review.