Neiman Marcus 2009 Annual Report Download - page 432

SCHEDULE 7.4(a)
Bank Systems
Current Bank systems, before and after the [***] system conversion, [***]:
1. Servicing Systems
A. Bank system platform must have a [***] or comparable servicing application to perform primary credit authorization and
customer service financial and non-financial maintenance. The current servicing application provided by the bank is the [***]
system. Back-up mainframe systems [***] provide secondary functions supporting the NMG servicing teams. The current bank
servicing application supports a key NMG process, [***] referral, through a custom [***] Referral screen. Future versions of
[***] and/or its successors must provide similar servicing functionality, including functionality to support the [***] referral
process [***]. Future versions of [***] and/or its successors will be reviewed with NMG management to obtain
recommendations and requirements, with particular emphasis on closely matching the existing AUTH referral screen. As the
bank's technology platforms evolve through upgrades, technical currency and / or application replacements, the bank will work
closely with NMG to define [***] technology solutions to support servicing within commercially reasonable parameters.
B. Bank must also provide servicing support systems for [***]. The current systems supporting these functions are:
[***]
Future versions of these systems and/or their successors must provide similar servicing functionality. Future versions of these
systems and/or their successors will be reviewed with NMG management to obtain recommendations and requirements. As the
bank's technology platforms evolve through upgrades, technical currency and / or application replacements, the bank will work
closely with NMG to define [***] technology solutions for these servicing support functions within commercially reasonable
parameters.
2. Critical NMG Customizations
Critical integrated customizations are currently used by NMG and supported by Bank. This includes the [***] digit authorization
referral prompting at the POS with a [***] code, formatting any [***] digit account number at POS to [***] digits and not
mailing out billing statement for zero balance customers. Future versions of bank systems and/or their successors must provide
similar functionality. Future versions of bank systems and/or their successors will be reviewed with NMG management to obtain
recommendations and requirements. As the bank's technology platforms evolve through upgrades, technical currency and/or
application replacements, the bank will work closely with NMG to define [***]