Neiman Marcus 2009 Annual Report Download - page 403

Title Description Retention
Credit Bureau
Change Request/
Correction
Currently do not keep any paperwork but the electronic consumer dispute
verification (CDV) is stored on-line for 120 days from date of submission
[***]
Currency
Transaction
Report
Currently stored within each Store Cash Office but transitioning to
centralized filing process
[***]
Suspicious
Activity Reports
Currently not done but will be instituting process similar to Currency
Transaction Report with a centralizing filing and reporting control
[***]
OFAC Reporting Foreign OFAC reporting currently in place but new reporting to be
developed for all new applicants going forward
[***]
USA Patriot Act
Customer
Identification
Information
Account opening information such as: Name, Date of Birth, Social
Security Number and Physical Address are stored on-line but not all
information is necessarily required to open new account
[***]
USA Patriot Act
Customer
Identification
Information
Pass/fail indicators of each new account reason is stored on the on-line
application record although no specific beyond this indicator except any
notes made by Universal Agent are retained.
[***]
Customer
Identification
Program
Reporting
Exception reports to identify customer program reporting is not existing at
this time other than an internal fraud file that can refer a new application
for manual intervention. NM Direct channel has additional fraud
prevention capabilities.
[***]
Cash Payment
Reporting
See above Currency Transaction Report [***]
Performance
Reports
Various daily, weekly, monthly or cycle reports used to measure
performance in various credit department functions that are retained on-
line through SystemWare XNET or RDS platform
[***]