Frontier Communications 2013 Annual Report Download - page 45

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As of
December 31, 2013
% Increase
(Decrease)
As of
December 31, 2012
% Increase
(Decrease)
As of
December 31, 2011
OTHER FINANCIAL AND OPERATING DATA
Customers ....................... 3,074,280 (3%) 3,173,169 (7%) 3,413,666
Broadband subscribers ............ 1,866,670 6% 1,754,422 1% 1,731,020
Video subscribers
DISH and FiOS. ............... 385,353 11% 346,627 14% 303,046
DirecTV(1) ..................... — — — (100%) 224,519
Total video subscribers ........... 385,353 11% 346,627 (34%) 527,565
2013
$ Increase
(Decrease)
% Increase
(Decrease) 2012
$ Increase
(Decrease)
% Increase
(Decrease) 2011
For the year ended December 31,
Revenue (in 000’s):
Residential ............ $2,029,479 $ (99,380) (5%) $2,128,859 $(163,437) (7%) $2,292,296
Business .............. 2,180,456 (95,663) (4%) 2,276,119 (24,956) (1%) 2,301,075
Customer revenue. . ........ 4,209,935 (195,043) (4%) 4,404,978 (188,393) (4%) 4,593,371
Switched access and
subsidy ............. 551,641 (55,234) (9%) 606,875 (42,797) (7%) 649,672
Total revenue.............. $4,761,576 $(250,277) (5%) $5,011,853 $(231,190) (4%) $5,243,043
Switched access minutes of
use (in millions) . ........ 16,498 (10%) 18,292 (3%) 18,894
As of or for the
year ended
December 31, 2013
% Increase
(Decrease)
As of or for the
year ended
December 31, 2012
% Increase
(Decrease)
As of or for the
year ended
December 31, 2011
Residential Customer Metrics:
Customers................... 2,803,481 (3%) 2,887,063 (7%) 3,103,766
Revenue (in 000’s) .......... $2,029,479 (5%) $2,128,859 (7%) $2,292,296
Average monthly residential
revenue per customer(2) .... $ 59.30 2% $ 58.33 1% $ 57.95
Customer monthly churn ..... 1.69% 4% 1.62% (4%) 1.69%
Business Customer Metrics:
Customers................... 270,799 (5%) 286,106 (8%) 309,900
Revenue (in 000’s) .......... $2,180,456 (4%) $2,276,119 (1%) $2,301,075
Average monthly business
revenue per customer ...... $ 653.26 2% $ 639.13 9% $ 587.79
(1) Decline in video subscribers is due to the loss of 203,100 DirecTV subscribers in the third quarter of 2012
as Frontier no longer provides DirecTV as part of its bundled packages.
(2) Calculation for all periods presented excludes the Mohave Cellular Limited Partnership (Mohave), which
was sold on April 1, 2013.
Note: As stated in our report for the quarterly period ended March 31, 2013, prior period revenue and certain
operating statistics have been revised from the previously disclosed amounts to reflect the immaterial
reclassification of certain revenues and the related impact on average monthly revenue per customer amounts.
44
FRONTIER COMMUNICATIONS CORPORATION AND SUBSIDIARIES