Acer 2009 Annual Report Download - page 23

5.3 Employees
5.3.1 Global Human Asset Management
Employees are the Company’s key assets and the main driver of business growth. Acer has fostered a work
environment that empowers employees by entrusting them with the tasks matched to their skill or qualication. There
are clear objectives and reward for achievement, extensive communication and interaction among coworkers, constant
encouragement for innovations, and an effective decision making process. On-the-job training provides the ideal
platform for learning and development.
As a result of employees’ joint effort, Acer has received numerous industry and media recognition. For example, Acer
was voted by Reader’s Digest readers as a “Trusted Brand” in Asia for 11 straight years from 1999~2009; in 2006, Acer
was honored for excellent service standards by Taiwan’s renowned business magazine – CommonWealth; in 2007
Forbes selected Acer as one of the “Fabulous 50” – a list of the best of Asia-Pacic’s biggest listed companies. In 2009,
Acer became the world’s No. 2 total PC and notebook vendor.
Summary of Acer’s Workforce:
-By Manpower, Age and Years of Service
Date
Category
December 2008 December 2009 March 2010
Manpower 6,727 6,624 6,612
Average Age 37.5 35.6 35.6
Average Years of Employment 7.1 6.7 6.7
-By Job Function
Date
Job Function
December 2008 December 2009 March 2010
General Management 157 164 164
Sales & Product Marketing 1,857 1,921 1,915
Customer Service 2,710 2,570 2,529
Research & Development 510 582 599
Sales Support 872 804 820
Administration 621 583 585
Total 6,727 6,624 6,612
- By Education Level
Date
Education Level
December 2008 December 2009 March 2010
Doctor of Philosophy 0.2% 0.3% 0.3%
Master’s Degree 19.0% 22.1% 22.3%
Bachelor’s Degree 43.7% 42.6% 42.6%
Vocational Study 31.7% 29.9% 29.9%
Senior High School Below 5.4% 5.1% 4.9%
Total 100% 100% 100%
5.3.2 Recruitment
The Company abides to the labor laws and customs of each country where Acer has a presence. We are committed
to providing equal opportunities and prohibit discrimination against candidates in regards to their ethnic origin, gender,
age, religion or nationality. Acer seeks high-potential candidates with multi-disciplinary backgrounds in order to build a
strong global workforce.
5.3.3 Employee Management
To ensure business growth on a healthy and comprehensive management system, the mutual rights and obligations
between the Company and employees are explicitly specied as follows:
． Authority Management
According to the levels of management responsibilities, “The Table of Authority Approval”, “Regulations on
Delegated Deputy”, and the “Scheme of Job Categories and Titles” are regulated to assure well-functioning in all
layers of directive operations, and furthermore, to provide staff with a sound roadmap for career development paths.
． Standards of Business Conduct
Acer’s Standards of Business Conduct are updated to enhance the overall corporate competitiveness and promote
responsible role-playing in the social, economic, and environmental conduct of our operations,. By the guidance of
the Standards of Business Conduct, we strengthen our corporate culture aiming to protect Acer’s legitimate business
interests around the world, and assure the service quality of our customers, suppliers, and other business partners
as well as the communities in which we operate. Following are the essences of the Acer’s Standards of Business
Conduct.
1. Create a caring, respectful and fair work environment.
2. Continue promoting technological innovation and providing high quality-assured products and services.
3. Comply with the laws for maintaining free and fair competition.
4. Promote research and development of advanced technologies and products that will benet the environment.
5. Comply with all intellectual property rights laws and regulations.
6. Prohibit any employees from engaging in any activities that lead to illegal or improper business interactions.
7. Employ a fair and objective evaluation process for selecting the business partners.
8. Conduct corporate communication based on integrity and objective facts.
9. Ensure the advertisements are truthful and accurate.
10. Comply in full with all accounting laws and regulations
11. Obey the laws regarding to lenders and export credit.
12. Refrain employees from receiving improper personal benets
13. Forbid illegal or improper payments unaccepted by local business laws or sound business practices.
14. Prohibit employees from accepting inappropriate value of gifts or customary business amenities beyond a
reasonable level.
15. Protect company assets (including physical assets, intellectual property rights, and information assets).
16. Safeguard the condential and proprietary information and avoid using such information for pursuing personal
interests.
17. Ban the use, sale, or possession of illegal drugs.
18. Undertake all activities in harmony with the community and provide voluntary services.
． Sexual Harassment Prevention Measures
The Company is dedicated to ensuring sex equality and human dignity in the workplace, securing a work
environment free from sexual harassment and discrimination. With the promise, the Prevention Measures and
Disciplinary Actions on Sexual Harassment is enacted, which species the reporting channels, dealing procedures
and disciplines.
． Declaration of Secrecy and Intellectual Property Rights
The Company places extreme importance on the protection of intellectual properties rights. All staff are required to
have the Declaration on Non-Disclosure Agreement signed on joining the Company, which declares the obligations
to protect condential information and the restrictions on use of the condential information during the employment
period and employment termination.
Acer Incorporated 2009 Annual Report
40.
Acer Incorporated 2009 Annual Report
41. Acer’s Winning Formula