Allstate 2012 Annual Report Download - page 5

FINANCIAL HIGHLIGHTS
Bright Future
Few companies match our rich history, iconic brand
and deep commitment to customers, employees,
Agency Owners and shareholders. The Allstate team
of insurance professionals is a tremendous asset and
we are poised to capitalize on our shared vision of
helping people realize their hopes and dreams. Our
clear strategic direction and operational excellence will
ensure we build on our successful legacy and remain a
main street fixture for the next 80 years.
Thomas J. Wilson
Chairman, President and Chief Executive Officer
April 11, 2012
GOOD HANDSSM ROADSIDE ASSISTANCE
Free to join and open to all, our innovative,
pay-as-you-use roadside assistance product
aims to demonstrate the value, protection
and service that Allstate can provide to
every driver in America.
Revenues ($ billions)
32.0
31.4
32.7
11
10
09
Underlying and actual combined ratios*
96.2
103.4
98.1
11
10
09
Operating income* ($ billions)
0.7
1.5
1.9
11
10
09
Book value per share ($)
36.92
35.32
30.84
11
10
09
Net income per diluted share ($)
1.51
1.71
1.58
11
10
09
Return on equity (%)
4.2
5.2
5.8
11
10
09
88.1
89.3
89.6
actualunderlying