United Airlines 2012 Annual Report Download - page 436

2. Customer-Provided Operational Software and Data .
2.1 *** Software. If Customer has elected to customize software or modify settings and features of selected onboard software or databases from what is
set forth in Exhibit A of the Purchase Agreement, at Customer’s request, Boeing will provide a courtesy load of Customer’s version of such operational
software immediately following title transfer of the Aircraft. Boeing will load Customer’s operational software if it is provided to Boeing within specified lead
times and schedule. If Customer fails to provide the operational software in accordance with Boeing’s instructions, the Aircraft will be solely configured with
the Boeing baseline production software in lieu of Customer’s operational software.
2.2 *** and/or Other Third Party Operational Software and Databases . If Customer provides Customer-developed software applications or has licensed
additional software or databases from *** and/or other third party supplier for installation onto an onboard loadable system, at Customer’s request, Boeing
will also provide a courtesy load of such operational software immediately following title transfer of the Aircraft. If Customer fails to provide such operational
software in accordance with Boeing’s instructions, Boeing will not load this software.
2.3 IFE Customer Software. IFE Customer Software shall mean any software which is obtained by the Customer from a source other than Boeing for
installation in the IFE system. Boeing will make the Aircraft available to Customer’s IFE supplier for loading of the IFE Customer Software via Customer
authorized work order(s) immediately following title transfer of the Aircraft. The time required for the IFE supplier to complete the loading of the IFE Customer
Software is estimated to be approximately *** hours. If Customer fails to make appropriate arrangements with its IFE supplier in accordance with Boeing
instructions, the Aircraft will be solely configured with Boeing’s baseline production software for the Boeing catalogue selected IFE configuration. Boeing’s
FAA approved Repair Station will *** to Customer or its IFE supplier to revise the IFE system hardware or IFE Customer Software while the Aircraft is on
Boeing property prior to delivery flyaway, even if an FAA approved service bulletin is available for such revision.
3. Additional Terms and Conditions.
3.1 With respect to Customer-provided operational software and data referenced in Article 2.1 and 2.2, above, Customer shall grant, and/or shall obtain
from the suppliers, a *** license for Boeing to copy and load such software on the Aircraft. Boeing will retain a copy of such software/data for loading on
future Aircraft deliveries, however, Boeing expects Customer to provide updated operational software applications and databases for each Aircraft delivery.
Boeing will treat all copies of this software/data in confidence and use the same only as specifically authorized under the terms of this Letter Agreement.
P.A. No. 2484 SA7
787 Post-Delivery Software and Dataloading Page 2
BOEING / CONTINENTAL AIRLINES, INC. PROPRIETARY