Ricoh 2013 Annual Report Download - page 8

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Ricoh Group Sustainability Report 20137
The Ricoh Group has consistently helped raise office productivity with its innovative
technology, and continues to be an industry leader. During this year — our 77th since
Ricoh’s฀founding฀in฀1936฀—฀we฀achieved฀Group฀consolidated฀net฀sales฀of฀approximately฀
2,000 billion yen (USD 20 billion), and evolved into a global organization with more than
100,000 employees around the world.
The foundation of our business activities is “The RICOH Way,”* which is comprised of our
Founding Principles and Management Philosophy. We seek to earn trust and continue to
thrive by helping customers manage their information, develop their enterprises and solve
their business problems. At the same time, we as a Group have made it our mission to
contribute to social and environmental sustainability alongside the growth of our organization.
As globalization advances, the problems surrounding society and our planet’s resources
are becoming more complex and interrelated. In parallel, our business environment is
transforming at an ever faster pace. It is therefore imperative, now and in the future, that
we raise our corporate value not only by delivering greater profitability, but also by being
an effective force in efforts to solve global issues.
In response to these challenges, the Ricoh Group’s 17th Mid-Term Management Plan,
initiated in April 2011, defined “business creation and integration” and the “establishment
of highly efficient management” as its key strategies. We have also strengthened and
expanded our imaging business — the main generator of our revenue — while actively
developing new businesses.
In฀scal฀2013,฀structural฀reforms฀implemented฀throughout฀the฀Group฀increased฀prots฀
in our core business and enabled us to bring new value to our customers. In the area
of industrial products, for example, we entered new markets that allowed us to use our
optical technology to advantage. Yet we continue to take on the challenge of helping
our customers build their future success, and every member of the Ricoh Group remains
focused on creating customer value.
We believe that, through the sum of our initiatives, we can meet the diverse expectations
of all our stakeholders while simultaneously growing our business. That is what it means
to act in accordance with The RICOH Way.
As we innovate with a view to the future, look for a new era in the evolution of the
Ricoh Group.
September฀2013
To Our Stakeholders
* See page 1.