Ricoh 2013 Annual Report Download - page 44

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Ricoh Group Sustainability Report 201343
Various applications
M2M
platform
Devices
State
monitoring
Device
control
Connection
control
ID
management
Device
authentication
Logging
Configuration
management
State
management Event
management
Cloud/Network
Touch sensor
Handwritten
input
Video
input
Video input graphics
board (inside controller)
High-speed digitization
of video input signal
Handwritten input from touch sensor
Two input signals
merged at high speed
Quick smoothing
of handwritten
input
Smoothed
curvature
➤฀WEB฀1฀Unified Communication System
:
www.ricoh.com/about/company/technology/tech/039.html
1
2
3
4
Non-core business outsourcing
By฀making฀use฀of฀the฀expertise฀within฀
Ricoh Group companies, we are able to
offer one-stop support for our customers so that
they can focus on their core competencies.
[IT services]
We provide a multivendor approach to building and
managing complex IT environments, and also offer
@Remote, which continuously tracks equipment status
through the Internet, including the monitoring of
supply levels for automatic reordering. This frees
customers from dealing with the details of equipment
operation. ➤ P45
[Document management]
Ricoh’s Managed Document Services (MDS) facilitates
all document-related workflows and administration,
and is adding such services as the i-Invoice electronic
billing system. ➤ P18
Workflow collaboration
We can seamlessly bring together
different departments, companies and
mobile workers into one horizontal workflow.
[Enhanced MFP with improved cloud connectivity
and other functions]
Our฀barrier-breaking฀MFP,฀launched฀in฀May฀2013,฀is฀a฀
shared information terminal that facilitates many
business tasks. It can become the control center for our
cloud-based services such as FlexRelease CX (printing)
RICOH฀Scan฀CX฀(scanning)฀and฀RICOH฀e-Sharing฀Box฀
(document management based in a private cloud).
[Remote communication]
The RICOH Interactive Whiteboard D5500, released
in฀January฀2013,฀lets฀up฀to฀four฀remote฀sites฀share฀
displayed and handwritten content in real time.
Head office design teams and offshore
manufacturing sites can each write on blueprints
and enjoy smooth, stress-free collaboration.
Proprietary Ricoh technology makes the whole
process intuitive by letting users write clearly and on
the fly, just as if they were writing on paper.
The six trends in the transformation of the office: R&D and case studies
Emerging markets
In February 2012, we opened an
advanced IT research laboratory in the
southern฀Indian฀city฀of฀Bangalore฀to฀provide฀leading-
edge IT core technologies in line with the needs of
emerging markets. Having a local presence in India
has demonstrated the adaptability of our core
technologies to solutions in the fields of education,
entertainment and healthcare. Moreover, in April
2013฀we฀endowed฀a฀course฀at฀the฀Indian฀Institute฀of฀
Technology Gandhinagar for joint academic-industrial
projects and research on IT usage and user interfaces.
We are also looking to the potential of reverse
innovation — the process by which solutions built for
new markets breed innovations in advanced
economies.
Anytime anywhere
By฀combining฀unique,฀user-friendly฀Ricoh฀
products and services like our portable
videoconferencing system, paperless conference app
and ultra-short-throw projector, we are able to
propose ideas for new workstyles.
[Portable videoconferencing system]
We฀have฀followed฀up฀our฀2011฀launch฀of฀the฀P3000฀
Unified Communication System with PC and iPhone
apps฀for฀more฀efcient฀mobile฀work฀in฀scal฀2013.฀
These innovations are based on our proprietary M2M
communications platform technology that eases
Internet connectivity. M2M makes possible cloud-
based services for real-time two-way video and voice
communications among multiple locations. ➤ WEB฀1