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Ricoh Group Sustainability Report 2013 58
Frequency
FY
0.0
0.5
1.0
1.5
2.0
Toll of the dead or injured in work-related accidents
(took or did not take leave from work)
Total of actual working hours
2011
0.82
1.62
2012
0.47
1.61
2010
1.04
1.80
2009
0.00
1.83
Frequency ×1,000,000
Ricoh Major businesses in Japan
2013
1.62
0.72
A safe and healthy place to work
The Ricoh Group places high priority on the health
and safety of all its employees. Initiatives that include
a healthy working environment, child care and a
commitment to work-life balance make the companies
of the Ricoh Group places where people from diverse
backgrounds can fully exercise their abilities.
Moreover, we provide full disclosure of our safety
record and present information about related programs
to the public so as to raise the general standard of
welfare in the communities where we operate.
Managing the health of all employees
With the cooperation of the health insurance union,
the Ricoh Group has developed an IT system to
manage mental and physical health through the
prevention and early detection of problems, with
check-ups following treatment.
In fiscal 2012, we supplemented legally mandated
diagnostic programs with inspections for lifestyle-
related illnesses and early detection of cancer for all
employees฀over฀the฀age฀of฀35.
Our total health management covers all group
companies and involves the collaboration of staff
who work on mental health, physical health, and
labor issues.
Strengthening our programs
The Ricoh Group adopted an Occupational Safety and
Health Management System (OSHMS) before any
Communication with employees
Employee฀engagement฀survey
The฀Ricoh฀Group฀seeks฀to฀create฀a฀workplace฀environment฀where฀individual฀employees฀are฀encouraged฀to฀demonstrate฀their฀abilities฀to฀the฀fullest
and฀enjoy฀a฀sense฀of฀ownership฀in฀their฀work.฀This฀is฀in฀keeping฀with฀The฀RICOH฀Way,฀our฀fundamental฀philosophy,฀values฀and฀action฀guidelines.฀
฀ As฀part฀of฀our฀efforts,฀we฀regularly฀conduct฀employee฀engagement฀surveys.฀In฀scal฀2013,฀we฀conducted฀these฀surveys฀at฀21฀group฀com-
panies฀in฀Japan฀(with฀about฀36,000฀employees),฀and฀garnered฀a฀response฀rate฀of฀over฀90%.฀The฀survey฀results,฀which฀were฀announced฀on฀our฀
intranet฀and฀in-house฀publication,฀are฀used฀to฀plan฀measures฀for฀improvement.฀฀
฀ These฀surveys฀will฀ be฀extended฀ to฀include฀overseas฀group฀companies฀in฀scal฀2014,฀with฀the฀aim฀of฀making฀the฀Ricoh฀ Group฀ a฀truly฀
global฀company฀built฀upon฀a฀common฀foundation,฀The฀RICOH฀Way.฀
Employee฀Council
Ricoh฀ Employee฀ Council฀ meetings฀ are฀ manifestations฀ of฀ our฀ belief฀
that฀ employees฀ are฀ collaborators฀ in฀ the฀ growth฀ of฀ our฀ business.฀ The฀ Council’s฀
central฀meetings฀serve฀as฀a฀forum฀for฀communication฀between฀senior฀executives฀
and฀other฀employees,฀with฀top฀managementsharinginformationconcerning฀the฀
current฀state฀of฀the฀company฀and฀their฀management฀policies฀with฀representatives฀
from฀14฀ofces.
฀ The฀information฀is฀subsequently฀conveyed฀to฀all฀employees฀through฀workplace฀
meetings฀ as฀ well฀ as฀ through฀ the฀ Council’s฀ newsletters.฀ Additional฀ sectional฀
meetings฀are฀held฀to฀deliberate฀company-wide฀issues฀such฀as฀pay฀raises,฀bonuses฀
and฀event฀schedules,฀and฀the฀results฀of฀these฀deliberations฀are฀presented฀to฀Ricoh’s฀
senior฀executives.
•฀฀Activities฀related฀to฀occupational฀safety฀and฀health
•฀Frequency of work-related accidents (Ricoh)
other company, and we continue to improve our safety
standards. We use a database of occupational
accidents that occur within the Group to share
information on causes as well as measures to prevent
recurrence, and to implement group-wide safety
standards.฀In฀2013,฀the฀Group’s฀priority฀is฀on
eliminating accidents involving falls, cuts and abrasions,
entanglement hazards, and lower back pain.
Occupational safety
•฀Work-related฀accidents
•฀Natural฀disasters
•฀Fire
•฀Explosions,฀etc.
 
Occupational health
•฀Medical฀examinations
•฀Health฀management
as overwork measures
•฀Mental฀healthcare
•฀Anti-infection฀measures
•฀Checking฀of฀work฀฀ ฀
environment, etc.
Occupational Safety and Health
Overview Action Data & Profile
HR Management
ISO26000 : ฀Human฀rights฀฀฀Labor฀practices฀