Ricoh 2013 Annual Report Download - page 4

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Ricoh Group Sustainability Report 20133
Contents
The RICOH Way / Information Disclosure Policy 1
Contents฀ 3
About the Ricoh Group 5
To Our Stakeholders 7
Top Interview 9
Zenji Miura, President and CEO of the Ricoh Group, on the current business environment and policies
Policy฀for฀Social฀Responsibility฀ 13
CSR framework | Value-creating CSR | Sustainable environmental management | Stakeholder engagement
FEATURE 1:
Creating New Customer Value 15
ISO26000฀:฀฀•฀The฀environment฀฀•฀Consumer฀issues฀฀•฀Community฀development
Today, in addition to multifunction devices, printers and other office imaging equipment, the Ricoh Group’s
portfolio comprises integrated solutions and services designed to meet the evolving needs and workstyles of
our customers.
FEATURE 2:
Enhancing Corporate Value through 21
Sustainable Environmental Management
ISO26000฀:฀฀•฀The฀environment฀฀•฀Consumer฀issues
Sustainability has been the heart of the Ricoh Group’s corporate vision since the 1990s, and we continue to
work on solving environmental problems such as global warming, natural resource depletion and ecosystem
degradation based on a long-term perspective and mid- and short-term targets.
Blue฀text฀indicates฀to฀which฀of฀the฀seven฀core฀themes฀of฀ISO26000฀the฀section฀is฀most฀relevant.
Overview