Ricoh 2013 Annual Report Download - page 52

Ricoh Group Sustainability Report 201351
➤ WEB฀1฀Basic฀policy฀on฀purchasing฀activities : www.ricoh.com/csr/concept/supply.html
➤ WEB฀2฀ Supplier Code of Conduct : www.ricoh.com/csr/data/pdf/supplier.pdf
➤ WEB฀3฀Green procurement : www.ricoh.com/environment/guideline/
Procurement
Since procurement is integral to the Ricoh strategies of “intensive production” and “local production
for local consumption,” we have implemented a global online procurement system that optimizes
costs, suppliers and other factors. Our environmentally and socially responsible methods of
procurement are given further support by the strong, cooperative ties we have with our suppliers.
Purchasing policy
We work closely with suppliers to ensure our
purchasing is socially responsible throughout the
supply chain. Ricoh’s policy focuses on: 1) establishing
long-term, cooperative, reliable relationships with
suppliers that emphasize mutual benefit; 2) fairness of
transactions (comprehensive evaluations of suppliers
•฀Rollout of supply chain CSR
Business continuity management (BCM)
As our sales territory expands, so does our supply
chain. This expansion brings with it a variety of risks,
both natural and political, and the Ricoh Group is
responding by strengthening the risk management of
the supply chain.
A key takeaway of the Great East Japan
Earthquake is the need to possess enough production
capacity to avoid having to halt or slow down our
customers’ business operations, since MFPs, printers,
fax machines and other equipment collectively
represent a means of communication that society
depends upon, even during times of disaster.
The Ricoh Group’s policy is to ensure that
customers never have to suspend their work, and
we have made our support of social infrastructure
operations a high priority. We are therefore requiring
our฀suppliers฀to฀strengthen฀their฀BCM฀by฀maintaining฀
redundant production bases and parts procurement
channels, and to increase their stocks of materials and
components in case of a widespread disaster such as
those caused by earthquakes, tsunami, floods, fire,
accidents or new strains of influenza.
Social responsibility within the supply chain
Our business activities give us a large sphere of
influence when it comes to social accountability, so
it is crucial for the many companies and individuals
along our supply chain to help the Ricoh Group avoid
or minimize unintended negative effects. To that end,
we make sure not only our employees, but also the
employees of our suppliers, always act ethically. We
spotlight this concern in our international guidelines on
human rights, labor, the environment and more, and
are working continuously to raise our initiatives to the
next level.
Initiatives against child labor
A critical TRM (total risk management) issue is
underage labor. All Ricoh Group production sites are
monitored for compliance with laws banning child
labor, and periodic CSR self-assessment is employed
among our suppliers.
We have been able to verify that there have been
no violations of child labor laws anywhere along
our supply chain, and we will continue rigorous
monitoring.
Sales & Service Logistics ProductionProcurement Collection & Recycling
based on their participation in economically rational
corporate social responsibility activities);
3)฀devising฀an฀environmental฀management฀system฀
and reducing our environmental burden through the
purchase of eco-friendly products; 4) compliance with
the law; and 5) respect for ethics. ➤ WEB฀1-3
2006 2007 2008 2009 2010 2011 2012 2013 2014
Supplier Code of Conduct is declared in Japanese, Chinese and English
Supplier Code of Conduct Guidebook is distributed, and suppliers are given individual guidance
Address on conflict
minerals issue
CSR self-assessment conducted (Japan 2009 , China 2010 , Thailand 2013 