Ricoh 2013 Annual Report Download - page 11

Ricoh Group Sustainability Report 2013 10
In the following interview, Zenji Miura talks
about the Ricoh Group’s business environment
and policies.
What are your goals as you take charge
of the Ricoh Group?
Since becoming president in April, I’ve been
committed to using the upturn in our financial
results to strengthen our competitive position. My
goal is to raise the Ricoh Group’s corporate value
through organizational reform that opens a new
path to growth. Our group’s economic, societal and
environmental worth will increase comprehensively
as we meet the expectations of diverse stakeholders,
maximizing our value to shareholders, customers,
employees and society.
We can create new value that inspires our
customers and fulfills our responsibility to a
sustainable society by working to solve global
environmental and social problems. These activities
are inseparable from our business expansion in our
quest to raise corporate value.
•฀Raising฀corporate฀value
How can the Ricoh Group fulfill its
responsibility to a sustainable society?
“The RICOH Way” is the fundamental concept behind
all Ricoh Group activities. It consists of our Founding
Principles — “The Spirit of Three Loves” — and our
Management Philosophy. The RICOH Way is a clear
guide to how we should judge and act upon the
highly complex issues confronting a company, no
matter the era.
In recent years, The RICOH Way has taken on
a crucial role as a means to harness the collective
power of the Group and channel it toward
continuous growth in an ever-changing business
environment. In fact, unless the global economy
and society develop sustainably, there will eventually
be no growth at all. The RICOH Way tells us that
contributing to the creation of a sustainable society
is an enlightened way to do business.
Today, the Group operates in more than 200
countries and regions and employs a very diverse
range of talent, yet The RICOH Way, which has been
handed down to us over decades, still guides the
awareness and actions of our employees. I believe it
is an asset that will help us continue to create new
value and lead the world in finding solutions that
benefit people and the planet.
What is your view of the current business
environment?
World economic conditions remain uncertain. In
sectors like our core business, MFPs and other
imaging equipment, we cannot expect the vigorous
growth of the past in developed nations, although
moderate growth can be maintained.
In emerging countries, we foresee continued
strong expansion, especially in Asia. Frontiers are
opening up in places such as South and Central
America and Africa. The product performance and
service that customers expect vary considerably from
region to region, however, so we need to tailor our
offerings precisely to market characteristics.
The world is becoming more digital and networked.
Smart devices and social networks are proliferating
rapidly, transforming the way we communicate and
work. And the benefits that customers expect are also
changing greatly.
How will Ricoh respond to these evolving
market dynamics?
The changes in society as a whole are forcing us to
reform our business strategy. We realize that our
core business, Imaging and Solutions, is at a turning
point, and that we have to go beyond simply making
refinements. It is imperative to have a strategy based
on a view of the future and to overhaul the very
framework of our business so as to be in sync with
that strategy.
While we will continue to take advantage of
our leading-edge optical, image processing and
other technologies in addition to our close customer
relationships, we will also use these assets to
develop new businesses in industrial, consumer and
other sectors.
Overview Action Data & Profile
Top Interview
Shareholders
Corporate
Value
Employees
Society
Continuous growth,
higher market cap
A sustainable world
Work that lets all
individuals realize their
full potential
Customers
Products and
services that inspire
success