Qantas 2005 Annual Report Download - page 27

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25
With an established international reputation for safety
and operational excellence, the Qantas Group continues
to operate one of the largest aircraft engineering and
maintenance organisations in the Asia-Pacific region and
one of the largest industrial organisations in Australia.
Today, Qantas Engineering Technical Operations and
Maintenance Services (ETOMS) employs more than 6,000
people at maintenance facilities in Sydney, Melbourne,
Brisbane, Adelaide and Avalon as well as at line stations
across the country and locations overseas.
ETOMS provides a comprehensive range of services to
the Qantas Group’s flying businesses as well as external
customers. These include:
x engineering and maintenance and supply chain and
inventory management for wide- and narrow-body
aircraft, engines and components;
x customised maintenance inspections and
airframe repairs;
x aircraft interior and commercial product upgrades
and refurbishments; and
x skills training.
ETOMS maintained a strong focus on occupational health
and safety among its workforce during the year as part of
a firm commitment to the safety of its people, the Qantas
Group and other airline customers. This focus resulted in
continuing reductions in workplace injuries during 2004/05.
ETOMS continued to work closely with aviation regulatory
bodies as part of a total commitment to compliance
and safety.
HIGHLIGHTS
x The major upgrade of an existing 747-400 open
hangar in Sydney was completed during the year.
A revolutionary retractable fabric door system is used
to enclose the nose shelter facility, accommodating
two aircraft at the same time.
x Work was completed on the installation of the
International Business Class product, including Skybed and
inflight entertainment enhancements, in the three-class
747- 400 fleet.
x ETOMS extended its heavy maintenance operations
to a third Australian State – Queensland. More than
400 people are now employed in heavy maintenance
operations at Brisbane Airport and a new world-class
heavy maintenance hangar became operational in July
2005. The new facility has been designed to service the
Group’s 767 fleet and also has the capacity to accept
A330 aircraft.
x Throughout the year, ETOMS continued to consolidate
its partnership with Patrick Corporation in a joint venture
engine maintenance facility in Melbourne. Jet Turbine
Services is operating as a centre of excellence for General
Electric and CFMI engines to simplify ETOMS’ existing
engine maintenance operations.
With its advanced technical facilities in Australia, Qantas
is one of the few airlines with its own industry training
program that includes apprentice, skill development and
advanced training for engineers to certify the release of
aircraft and components into servicex
Qantas Annual Report 2005
Flying Services
Engineering Technical Operations and Maintenance Servicesx
ETOMS provides a comprehensive range of services
to the Qantas Group’s flying businesses