Qantas 2005 Annual Report Download - page 26

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24
In an increasingly competitive international aviation
environment, relationships with other airlines remained an
important part of the Qantas Group’s international strategy.
Alliances with other carriers allow Qantas’ operations
overseas to build stronger feeder traffic for its domestic
services, improve fleet utilisation and deliver the best
possible product and access to the widest possible network.
Its foundation membership of oneworld remains the
airline’s key strategic alliance. oneworld brings together
eight of the world’s leading quality carriers: Aer Lingus,
American Airlines, British Airways, Cathay Pacific, Finnair,
Iberia, LAN and Qantas. The alliance provides customers
with services to almost 600 destinations in more than
130 countries. It provides benefits that no individual
member airline could offer on its own, from special
fares and interline e-ticketing to Frequent Flyer points
and lounge access.
While British Airways sold its Qantas shareholding in
September 2004, the relationship between the two
carriers remains strong. The Joint Services Agreement
(JSA) continues to deliver synergies and economies of scale
on the highly competitive Kangaroo Route. The ongoing
commercial agreement sees the carriers co-operating on
all of their services between Australia, South-East Asia,
the UK and Europe, as well as feeding passengers onto
each other’s networks on non-JSA routes.
Qantas continues its separate bilateral alliances with
American Airlines, Japan Airlines, and Air Pacific (in which
Qantas holds a 46.3 per cent shareholding). Qantas
currently codeshares with Aircalin, Air France, Air Niugini,
Air Tahiti Nui, Air Vanuatu, Alaska Airlines, America West,
Asiana, Cathay Pacific, China Eastern, EVA Air, Finnair, Gulf
Air, LAN, Polynesian Airlines, South African Airways, Swiss
International and Vietnam Airlines.
HIGHLIGHTS
x In 2004/05, the JSA was authorised for a further five
years by the Australian Competition and Consumer
Commission and Qantas’ new services to the UK via
Hong Kong were added to the agreement.
x A daily codeshare service between Paris and Singapore,
operated by Air France, began in October 2004. The
codeshare relationship with Air France allows Qantas
to maintain a strong presence in the French market.
Customers fly on Qantas’ services between Australia
and Singapore and then connect to daily Air France
flights between Singapore and Paris.
x Since December 2004, Qantas has offered interline
e-ticketing with all seven of its oneworld alliance partner
airlines, allowing customers to travel on multiple carriers
with the convenient use of just one electronic ticket.
E-tickets offer numerous customer benefits – they
cannot be lost or stolen, make checking in for a flight
faster and allow for easier changes to bookings. E-tickets
also provide significant cost savings for airlines with an
estimated US$9 saved for each paper ticket eliminated.
x Air Malta and Qantas signed a codeshare agreement in
March 2005 that will see Air Malta codeshare on Qantas
services between London and Australiax
Spirit of Australia
Flying Businesses
Alliancesx
The Qantas and British Airways Joint Services Agreement
has been authorised for a further five years