DHL 2012 Annual Report Download - page 74
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NON-FINANCIAL PERFORMANCE
INDICATORS
Employees
“One ” – harmonising worldwide
One of the goals of our Strategy is to become the Employer of Choice. is leads
to priorities that we support with our now globally aligned organisation. Under the
direction of our new Board Member for Human Resources,
Angela Titzrath
, we shall
develop a global management system and harmonise our work with our “One
” programme. Our guiding principle is to increase the added value for our divisions.
e assessment has already been completed. Now we are working on reorganising
the processes, responsibilities and structures within . In the third quarter of ,
we established two new corporate departments: Performance & Programs and
Development. ese departments have been given the task of steering perform ance
management as well as focusing on Group-wide areas with strong potential such as
talent and career development across the Group.
Slight increase in number of employees
As at December , we employed , full-time equivalents in more than
countries and territories, . more than in the previous year.
. Number of employees
2011 2012 + / – %
At year-end
Headcount 1 471,654 473,626 0.4
Full-time equivalents 2 423,502 428,129 1.1
of which 147,487 145,850 –1.1
83,775 85,587 2.2
, 42,546 42,062 –1.1
136,810 141,926 3.7
Corporate Center / Other 12,884 12,704 –1.4
of which Germany 168,108 167,082 – 0.6
Europe (excluding Germany) 108,208 107,322 – 0.8
Americas 70,291 72,503 3.1
Asia Pacific 61,112 64,164 5.0
Other regions 15,783 17,058 8.1
Average for the year
Headcount 467,188 472,321 1.1
of which hourly workers and salaried employees 418,375 424,950 1.6
Civil servants 44,421 42,461 – 4.4
Trainees 4,392 4,910 11.8
Full-time equivalents 423,348 428,287 1.2
1 Including trainees.
2 Excluding trainees.
3 Adjusted.
Strategic focus, page
Board of Management, page f.
Business activities and organisation,
page
Deutsche Post DHL Annual Report
70