DHL 2012 Annual Report Download - page 73

REVENUE AND EARNINGS PERFORMANCE
Revenue increases by . 
Revenue in the division increased in the reporting year by .  to , mil-
lion (previous year: , million). is gure includes positive currency eects of
 million. Revenue was also impacted by the previous year’s acquisition of Euro-
difarm and Tag as well as the sale of Exel Transportation Services . Excluding these
eects, revenue growth was . , with the Life Sciences & Healthcare and Automotive
sectors providing the largest increase. Fourth-quarter revenue increased by .  from
, million to , million. Excluding positive currency eects ( million),
revenue growth was . .
In the Supply Chain business unit, revenue for  amounted to , million,
up .  on the previous year (, million). Growth was .  excluding positive
currency eects, the sale of  and the Eurodifarm acquisition. Revenue from our
 key global customers increased by . .
In the Americas region, business in all sectors demonstrated good progress. e
Consumer and Retail sectors performed best, supported by new business, higher vol-
umes and strong growth in Brazil and Mexico.
e highest level of regional revenue growth was achieved in Asia Pacic, due to
signicant volume increases and new business in Australia, ailand and Indonesia.
In Europe, revenue in the Life Sciences & Healthcare sector grew from additional
business with the  National Health Service, boosted by an optimised mix of higher-
value products. Volumes and new business also increased in Eastern Europe, the Middle
East and Africa.
Williams Lea revenue was , million in the reporting year, an increase of . 
on the previous year (, million). Excluding the Tag acquisition and positive cur-
rency eects, revenue declined by . , due primarily to the loss of two major Financial
Services customers in the  in the previous year and a move towards digital publishing
in the public sector that reduced print volumes.
New business of around . billion concluded
In the Supply Chain business unit, we concluded additional contracts worth around
, million in annualised revenue with both new and existing customers. Major gains
were achieved in the Life Sciences & Healthcare, Consumer, Retail and Technology
sectors. e contract renewal rate remained at a constant high level.
 margin rises to . 
 in the division increased by .  to  million in the reporting year (previ-
ous year:  million). e prior-year gure included a  million net gain on the
disposal of . e increase in  was driven by improved contract portfolio man-
agement along with continued cost eciencies. is compensated for margin pressure
and start-up costs associated with new business customers. e  margin rose to
.  (previous year: . ). Fourth-quarter  amounted to  million (previous
year:  million). Operating cash ow rose from  million in the previous year to
 million, primarily due to better working capital management. is included cash
outows of  million from funding our pension obligations in Germany.
.  :
revenue by region, 
Total revenue: , million
27 % Americas
11 % Asia Pacific
62 % Europe / Middle East /
Africa
Significant events, page 
.  :
revenue by sector, 
Total revenue: , million
5 % Supply Chain Others
3 % Energy
9 % Automotive
9 % Williams Lea
11 % Technology
18 % Life Sciences
& Healthcare
19 % Consumer
26 % Retail
Deutsche Post DHL Annual Report 
Group Management Report
Divisions
  division
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