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GRAPHS AND TABLES
 Selected key figures
 Target-performance comparison
 Events 
A Group Management Report
Business and Environment
. Organisational structure
of Deutsche Post DHL 
. Global economy: growth indicators in  
. Brent Crude spot price and euro /  dollar
exchange rate in  
. Trade volumes: compound annual growth
rate  to  
. Major trade flows:  volumes 
. Market volumes 
.  calculation 
. Net asset base calculation 
.  after asset charge  
. Net asset base (unconsolidated) 
Deutsche Post Shares
. Deutsche Post shares: multi-year review 
. Peer group comparison: closing prices 
. Share price performance 
. Shareholder structure 
. Shareholder structure by region 
Economic Position
. Selected indicators for results
of operations 
. Consolidated revenue 
. Development of revenue, other operating
income and operating expenses 
. Consolidated  
. Total dividend and dividend per no-par
value share 
. Finance strategy 
.  to debt 
. Agency ratings 
. Financial liabilities 
. Operating lease liabilities by asset class 
. Capex by region 
. Capex and depreciation, amortisation
and impairment losses, full year 
. Capex and depreciation, amortisation
and impairment losses, 
. Capex by segment 
. Operating cash flow by division,  
. Selected cash flow indicators 
. Calculation of free cash flow 
. Selected indicators for net assets 
. Net liquidity (–) / net debt (+) 
Divisions
. Key figures by operating division 
. Domestic mail communication market,
business customers,  
. Domestic dialogue
marketing market,  
. Domestic press services
market,  
. Domestic parcel market,  
. International mail market ( outbound),  
. Mail Communication: volumes 
. Dialogue Marketing: volumes 
. Parcel Germany: volumes 
. Mail International: volumes 
. European international express market,
: top  
. The Americas international express
market, : top  
. Asia Pacific international express market,
: top  
. : revenue by product 
. : volumes by product 
. Air freight market, : top  
. Ocean freight market, : top  
. European road transport
market, : top  
. Global Forwarding: revenue 
. Global Forwarding: volumes 
. Logistics and value-added services
along the supply chain 
. Contract logistics market, : top  
.  : revenue by sector,  
.  : revenue by region,  
Non-Financial Performance Indicators
. Number of employees 
. Employees by region,  
. Staff costs and social security benefits 
. Traineeships, Deutsche Post DHL,
worldwide 
. Idea management 
. Gender distribution in management, 
. Work-life balance 
. Illness rate 
. Occupational safety 
. 
2 emissions,  
. Fuel and energy consumption 
. Procurement expenses,  
. Brands and business units 
Outlook
. Monte Carlo simulation 
. Opportunity and risk management process 
. Strategic approaches 
. Strategic priorities by division 
. Global economy: growth forecast 
B Corporate Governance
. Members of the Supervisory Board 
. Committees of the Supervisory Board 
. Mandates held by the Board
of Management 
. Mandates held by the Supervisory Board 
. Remuneration paid to the Group Board
of Management in : cash components 
. Remuneration paid to the Group Board
of Management in : share-based
component with long-term incentive
effect 
. Remuneration paid to the Group Board
of Management in : cash components 
. Remuneration paid to the Group Board
of Management in : share-based
component with long-term incentive
effect 
. Pension commitments under the previous
system in financial year : individual
breakdown 
. Pension commitments under the previous
system in the previous year ():
individual breakdown 
. Board of Management pension commit-
ments under the new system in financial
year : individual breakdown 
. Board of Management pension commit-
ments under the new system in the previ-
ous year : individual breakdown 
. Remuneration paid to Supervisory Board
members in  
. Variable remuneration paid to
Supervisory Board members for  
. Remuneration paid to Supervisory
Board members in  
C Consolidated Financial Statements
. Income Statement 
. Statement of Comprehensive Income 
. Balance Sheet 
. Cash Flow Statement 
. Statement of Changes in Equity 
D Further Information
. Deutsche Post DHL around the world 
. Key figures  to  
Deutsche Post DHL Annual Report 
Further Information
Graphs and Tables
219