DHL 2010 Annual Report Download - page 84

NON-FINANCIAL PERFORMANCE
INDICATORS
Employees
Slight decrease in number of employees
Becoming the employer of choice is one of the core objectives of our Strategy .
By attracting, nurturing and retaining talented and motivated people, we support the
other two core objectives, being the provider of choice and the investment of choice.
As at  December , we employed , full-time equivalents in more than 
countries and territories and therefore .  fewer than in the previous year.  e sale of
 Express’ day-de nite domestic business in the United Kingdom and France was the
primary reason for the decline. Sta costs declined as a result by .  to  , million
(previous year:  , million).
. Number of employees (continuing operations)
2009 2010 + / – 
At year-end
Headcount
1) 477,280 467,088 –2.1
Full-time equivalents
2) 424,686 418,946 –1.4
of which 3) 144,968 144,640 – 0.2

3) 95,048 87,536 –7.9
 , 
3) 40,331 41,359 2.5
 
3) 130,441 132,075 1.3
Corporate Center / Other 13,898 13,336 – 4.0
of which Germany 166,880 165,781 – 0.7
Europe (excluding Germany) 120,074 110,462 –8.0
Americas 66,833 68,268 2.1
Asia Pacifi c 57,897 61,239 5.8
Other regions 13,002 13,196 1.5
Average for the year
Headcount 488,518 464,471 – 4.9
of which hourly workers and salaried employees 435,072 413,830 – 4.9
Civil servants 49,691 46,866 – 5.7
Trainees 3,755 3,775 0.5
Full-time equivalents 436,651 421,274 –3.5
 Including trainees.
 Excluding trainees.
 Adjusted.
Deutsche Post DHL Annual Report 
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