DHL 2010 Annual Report Download - page 70

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Revenue in international mail business up
In the Global Mail business unit, revenue for  increased by .  on the previous
year, from  , million to  , million.  e rise was attributable to the continuing
recovery of the global economy as well as positive currency e ects. Fourth-quarter
revenue was up by as much as . . Mail volumes declined, due to the sale of our French
subsidiary  Global Mail Services  in  and lower volumes in the unaddressed
mail business in the Netherlands.
Earnings affected by value added tax requirement, amongst other things
e divisions full-year   fell by .  year-on-year, from  , million
to  , million. In the fourth quarter  was  million, down from   mil-
lion inthe prior year. In addition to the overall market trend, the impact of  and
expenses for expanding our digital business especially a ected our earnings in the sec-
ond half of the year. Adjusted for non-recurring expenses of   million (previous year:
 million), which primarily resulted from closing our subsidiary Interlanden in the
Netherlands,  fell by .  to  , million in the reporting year (previous year:
, million). Return on sales was .  for full-year .
e impact of the market trend, the  requirement and the expenses for expand-
ing our digital business were also echoed in operating cash  ow, which amounted to
, million (previous year:  , million). Working capital was – million,
remaining at the low level of the previous year (– million).
. Mail International: volumes
mail items (millions)
2009 2010 +/–  Q4 2009 Q4 2010 +/– 
Global Mail 6,654 6,005 9.8 1,705 1,497 12.2
Deutsche Post DHL Annual Report 
56