UPS 2009 Annual Report Download - page 3

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UPS Facts
Founded: 1907
Employees: 408,000
Customers: 7.9 million
Daily online tracking requests: 22.4 million
Worldwide operating facilities: 2,880
Retail access points: 62,000
2009 packages delivered: 3.8 billion
less-than-truckload industry, and a global leader in supply chain management.
UPS offers time-definite delivery of letters, documents, and small packages via air and ground services to more
than 200 countries and territories around the world.
UPS Supply Chain Solutions® features forwarding and logistics services in more than 175 countries and territories.
Supply chain design and management
Domestic and international air freight
Ocean, rail, and ground freight
Transportation network management
Customs brokerage, mail services
UPS Freight® provides long-haul truckload and less-than-truckload (LTL) freight services in the United States,
Canada, Mexico, Guam, Puerto Rico, and the U.S. Virgin Islands.
2009 2008
Revenue $45,297 $51,486
Operating expenses 41,496 46,104
Net income 2,152 3,003
Adjusted net income* 2,316 3,578
Diluted earnings per share 2.14 2.94
Adjusted diluted earnings per share* 2.31 3.50
Dividends declared per share 1.80 1.80
Assets 31,883 31,879
Long-term debt 8,668 7,797
Shareowners’ equity 7,696 6,780
Capital expenditures 1,602 2,636
Cash and marketable securities 2,100 1,050
Financial Highlights
(in millions except for per-share amounts) Generated $4.1 billion in free cash flow** in the
worst economic environment in 70 years .
Invested for the future through acquisitions,
infrastructure, and new products.
Maintained the highest levels of service, despite
package volume declines.
Generated the highest operating margins in the
small package industry.
Continued our sustainability initiatives through
community support, responding to global disaster
relief needs, and efforts to reduce our impact on the
environment.
Operating Highlights
**See page 7 for our calculation of free cash flow.
*See ”Items Affecting Comparability” on pages 20-21 of our Form 10-K.
We provide advanced solutions around the globe
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