Nordstrom 2001 Annual Report Download - page 6

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PAGE 04 pms
8002
Q: What are the key benefits you expect
to realize with Perpetual Inventory?
A
A:: “First and foremost, we view Perpetual
Inventory as a tool — a very powerful tool
that will ultimately allow us to better
serve the customer. It will accomplish
this in many ways. The big plus at the
point of sale will be our ability to track
down and transfer an item for a customer
much more quickly and efficiently. The
obvious byproduct of this greater
efficiency is expense savings. Our legacy
system was very manual. With the new
system, there’s no more paperwork. In
the end, we’ll save time. We’ll save
money. We’ll have more time to spend
with that customer.
At its core, Perpetual Inventory is a
merchandising system. Basically, it will
give our buyers the ability to make better
decisions about the products they buy for
our stores. If they know more about what
they’re selling by store, by size and by
color, they will be able to make better
decisions about what to buy in the future.
What’s more, they’ll be able to more
effectively manage their inventory, and
react to trends a lot faster.
Right now, there’s definitely a lot of
learning going on, but in general the
implementation is going very well. When
all is said and done, Perpetual Inventory
undoubtedly will have a positive impact
on the way we run our business, but only
to the extent that it allows us to be a
better, smarter, more efficient retailer.
And better serve our customers."
TONJA KUNTZ
VICE PRESIDENT
CORPORATE MERCHANDISE MANAGER
Women’s Active Sportswear/Hosiery/Lingerie
14 YEARS OF SERVICE
Full Color + metalic 8002 + varnish
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20200324 NORDSTROM
2001 Annual Report • VERSION
8.375 x 10.875 • SCITEX • 175 lpi • Kodak 80# Cougar
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