EasyJet 2010 Annual Report Download - page 30

Our long-term performance and sustainability are dependent upon their
understanding, goodwill and active support. Accordingly, we strive to
achieve excellence in safety and embrace the highest standards of
environmental, social and ethical behaviour.
Safety is our No.1 priority and is embedded deep within the fabric of
easyJet. It comes rst at all times, for every person, regardless of role
or seniority. Dedicated structures and processes are in place to manage
and monitor safety risk throughout the business.
At easyJet, one strength above all others marks us apart: our people.
Theirpassion, expertise and commitment is at the heart of our emphasis
on customer satisfaction and therefore our ongoing success as a business.
We continue to focus on developing and improving the ways which we treat
our people in order to maintain their engagement with our customers
and business.
The environment is a key issue within our industry. We work hard to
identify ways to minimise our environmental impact, so that our business
and the aviation industry as a whole can continue to thrive. In particular,
our investment in a young and fuel-efcient eet, together with an
ongoing review of how we deploy our aircraft, will help ensure that
we minimise our impact on the environment while generating superior
returns for our shareholders.
Safety
The safety of our customers and people is easyJet’s No.1 priority; it
ispart of our DNA. From the boardroom to the ight deck and the
check-in desk to the maintenance bay, safety informs everything we
doand is the starting point for every decision, at all times.
We have an open and just culture that encourages the reporting of all
safety-related incidents, no matter how minor they may appear at rst
glance. At easyJet, we aim to maintain structures and processes to
manage and monitor safety related risk throughout our business.
OurChief Executive, Carolyn McCall OBE, and Group Operations
Director, Warwick Brady, are responsible for all aspects of safety delivery,
including our compliance obligations under the Air Operator’s Certicate
(AOC). The Accountable Safety Executive is Carolyn McCall OBE and
she chairs our Safety Review Board which meets monthly to assess
reports from the Safety Action Groups across the business. This review
and assessment process delivers monthly reports to both the UK Civil
Aviation Authority (UK CAA) and the easyJet Board. Our Director of
Safety, Captain Dave Prior, makes an independent safety report directly
to the Board each month.
The reported safety-related incidents are assessed and categorised, with
risk values assigned and aggregated to form our Composite Risk Value
(CRV) index. During the year, the index showed a steady improvement,
continuing a long-term trend reducing risk to well within the assigned
boundary level.
The Safety Management System (SMS) launched in 2009 has now been
successfully embedded throughout easyJet. The SMS is a continuous
improvement process that focuses on identifying hazards, assessing
therisks associated with those hazards, managing those risks and then
ensuring that any changes have had the desired impact. During 2010, we
congured a number of SMS tools and carried out a range of activities
such as the integration of SMS derived data into the easyJet advanced
pilot training system. In doing so, easyJet has been able to target training
resources in a safety benecial way whilst at the same time delivering
cost efciencies.
Corporate responsibility
The success of our business is
inextricably linked to the well-being
of our customers, our people and the
communities where we live and work.
safety
first
During the year, the CRV index showed a steady
improvement, continuing a long term trend to reduce
risk to well within the assigned boundary level.
28 easyJet plc
Annual report and accounts 2010