DHL 2011 Annual Report Download - page 92

Our corporate health management system received yet more awards in : the
European Commission and the  Bundesverband (German association of com-
pany health insurance funds) presented us with the German Corporate Health Award.
We received the Corporate Health Award from the Handelsblatt business newspaper
and EuPD Research, a market research institute, for integrating our corporate health
management system into all of our principles and processes. Certi cation and testing
organisation  Rheinland renewed the  : certi cation of our occupa-
tional health and safety organisation’s quality management system once again in the
reporting year.
. Occupational safety
1
2010 2011 4
Number of workplace accidents 2 17,374 3 12,829
Accident rate (number of accidents per , employees per year) 100 74
Number of working days lost due to accidents (calendar days) 377,889 3 320,613
Working days lost per accident 21.8 25.0
Number of fatalities due to workplace accidents 0 2
1 Includes employees of Deutsche Post .
2 Accidents when at least one working day is lost, including accidents on the way to and from work.
3 Adjusted.
4 As at  February , accident reports possible until  March.
Implementing our employees’ ideas
Suggestions for improvements coming from our employees help to make our Group
more economical and improve our ability to compete in the market. In , Deutsches
Institut für Ideen- und Innovationsmanagement GmbH (Idea Management Centre)
honoured us as the “company with the best idea management in Germany”. We received
the DeutscherIdeenPreis™ (German idea award) from Deutsches Institut für Betriebs-
wirtscha (German institute for business management) as the top-ranking corporation
in the service, commerce and education sector. We also made it to the  nal round of the
Innovationspreis der Deutschen Wirtscha (German business award for innovation). In
addition to Germany, we have thus far introduced our successful overall concept for idea
management to  organisational units worldwide and made it available in  languages.
During the year under review, we held a Group-wide ideas competition on the topic of
“simpli cation”. Some , suggestions were received, many of which were used to
make progress in this core element of our Strategy . Our successful idea manage-
ment proves just how much potential can be unleashed in a business like logistics when
employees play an active role.
. Idea management
2010 2011
Savings per employee  470.83 496.43
Suggestions for improvements number 227,803 214,337
Accepted suggestions for improvements number 183,323 174,680
Benefi t m 219.5 234.1
Cost 1 m 9.3 8.4
1 Based in part on forecasts.
Deutsche Post DHL Annual Report 
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